Brand Marketing Jobs in United States
Senior Associate, Customer Outreach
United States, Los Angeles
Successful Candidates Must Demonstrate the Following Abilities: • Ability to think strategically and implement all tactics involved with assigned programs. • Have a strong work ethic and be comfortable taking initiative working in a fast paced, start-up environment. • Highly collaborative and work well on diverse teams as well as with consultants and external stakeholders. • Experience working with local governments, including staff and elected officials. • Proven experience achieving business objectives using various marketing and communications strategies and tactics. • Customer service focused with both internal and external customers. • Be a strong, compelling communicator who speaks and writes clearly. • Have a high tolerance for uncertainty but know how and when to bring things to resolution. • Strong analytical skills and attention to detail. • Handle multiple priorities to meet deadlines and escalate key issues. • Ability to interpret and explain policies, procedures, and regulations. Duties and Responsibilities • Developing communications and outreach plans: Lead the development of research-driven outreach plans in coordination with member agencies and other stakeholders. • Develop communications and outreach materials: Draft news releases, fact sheets, web copy, direct mail, talking points, presentations, etc. in support of CPA, its programs, and initiatives. • Coordination: Work collaboratively with representatives from member agencies, elected officials, CPA staff and marketing consultants to gain concurrence and approval on plans and materials. • Team support: Provide writing, editing and brainstorming support to other members of the CPA team when needed. • Project Management: Responsible for establishing a schedule for assigned projects, adhering to the established schedule, and managing to the assigned budget. • Measurement, Analytics, and Verification: Develop indicators to measure program effectiveness. Analyze program outcomes to modify implementation activities. Develop and implement verification protocols to support cost and environmental effectiveness claims. • Written Reports and Oral Presentations: Write reports and develop presentations that may be shared with CPA’s Board of Directors, Board Committees, executive management, customers, and community & industry groups. • Other duties as assigned. Qualifications Candidates must have a bachelor's degree and at least 5 years of experience in strategic communications and media relations. CPA may consider equivalent experience to University Degree and 5 years relevant experience. Candidates must be located in the Los Angeles area and available to attend in person meetings throughout the region as needed. Must be able to sit at a desk and work on a computer for prolonged periods. Currently, this position is temporarily remote; however, when the office reopens in September, this position is expected to report to our downtown Los Angeles office 2-3 days per week. (Actual days of the week to be worked in the office will be determined by CPA, not by the candidate.) Required Skills • Demonstrated experience in strategic communications, media relations and customer outreach. • Excellent writer; familiar with Associated Press (AP) style. • Demonstrated experience with market research, measurement, and ROI (return on investments). • Demonstrated experience working with consultants, elected officials, their staff, and other partner stakeholders. • Excellent project manager, familiar with different project management tools such as Microsoft Project, Wrike, Basecamp, Monday, or another comparable tool. • Excellent verbal communicator. • Demonstrated experience working with a combination of stakeholders, staff, and consultants. • Highly proficient with Microsoft Office Suite, particularly Excel and PowerPoint. Preferred Skills • Knowledge and understanding of the CCA (Community Choice Aggregation) (Community Choice Aggregation) business model and the ability to articulate how customer programs support this model. • Awareness of a variety of outreach strategies and tactics including digital, traditional media, social media, direct mail, etc. • Creative problem solver. • Marketing and outreach experience to diverse Southern California communities.
Sales & Marketing
Customer Retention Marketing
2 months ago
United States, Wayne County
Administrative Assistant include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. Administrative Assistant Responsibilities: * Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. * Providing real-time scheduling support by booking appointments and preventing conflicts. * Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations. * Screening phone calls and routing callers to the appropriate party. * Maintain polite and professional communication via phone, e-mail, and mail. * Anticipate the needs of others in order to ensure their seamless and positive experience. Administrative Assistant Requirements: * Excellent time management skills and the ability to prioritize work. * Attention to detail and problem solving skills. * Excellent written and verbal communication skills * Answer and direct phone calls. * Organize and schedule meetings and appointments. * Maintain contact lists.
Sales & Marketing
1 years ago