Accounting Associate Shivam Upadhayay, Local Jobs & Service

Establish communication, by making calls to prospective and current fairmoney customers. Establish effective communication by interviewing customers, verifying their information. Makes an average of a hundred (100) reached calls daily. Keep customers well informed by explaining procedures, providing necessary information and answering questions. Inform customers/prospects about fairmoney (products and/or service) activities. Accomplish sales, returns, and organizational objectives.

I have been working with FIS since 2018 and have hands-on experience for handling credits and customers for our sub process TESCO. It is a UK based organisation. I manage the backend operations and credits for the customers regarding their bills and credit agreements.

I'm good with Data Skills, MS Excel, PowerPoint & other MS Suites. Also well versed with Accounting & Finance. A degree in Management Studies & 6 prior experiences of management (2 startups & 4 internships)

• Heavy emphasis on customer service, motivate and support employees to increase customer loyalty and upselling, mediating customer/ employee conflict • Responsible for daily cash reconciliation, banking deposits, maintaining a safe of $650 • Coordinates training of new employees • Supervises the sales floor • Delegating tasks/chores to other employees so the store is in shape before the shift ends • Problem solving when other workers are having issues that may arise • Multitasking, such sliding to a troubled station and helping coworkers when needed • Maintains the standards of the store such as cleanliness, double checks dates and labels on all perishable items, attest that all employees are in regulated uniforms and upholding company standards • Sets an example and precedent for other employees to follow