Administrative Assistant and Social Media Marketer Robin Garjian, Data Entry & Admin

I have over eight years’ experience working in Administration amongst other duties. I have gained in-depth experience using initiative and organizational skills to get the job done. I have strong written and communication skills, customer service, ability to work independently and without need for on-site supervision and a high level of confidentiality. I am also prepared to solve complex problems and flexible in adapting to a changing work environment. I am committed to the highest standards of work performance.

• An experienced Executive Assistant providing Administrative and Business support to the senior executives • A motivated self-starter, able to quickly grasp issues and attend to details. Worked with Goyal Group as an Executive Assistant to MD from July 2015. The Co. manufactures Industrial Gases, Process Gases, Shielding Gases and Specialty Gases. Job responsibilities:  To provide high level administrative support that involves preparing reports, scheduling meetings, planning business trips, managing information by the Managing Director  Support the MD in the preparation of all documentation required for key decision making as required.  Handling of confidential information which requires discretion and diplomacy.  Draft or edit correspondence including memoranda, organisational reporting and other documents.  Support by assisting with incoming calls, emails, and time requests, and prepare appropriate responses or follow-up tasks Other Work:  Prepares, compiles, and sorts documents for data entry.  Verifies and logs receipt of data.  Transcribes source data into the required electronic format.  Transfers information from paper formats into computer files using keyboards  Performs high-volume data entry using word processing, spreadsheet, database, or other computer software.  Verifies integrity of data by comparing it to source documents  Fast typing skills  Excellent knowledge of word processing tools

Email management - manage information flow in a timely and accurate manner Provide customer support via phone, chat or email Conduct web search as directed Perform other administrative tasks as provided

I've worked as customer care specialist for various BPO companies. I've supported different countries and different line of business such as; finance, logistic, transportation (land and air) and telecommunications. I have intermediate knowledge using Zendesk. I can work on Microsoft Office and Google apps. I've been a Subject Matter Expert in 2 companies, supporting US financial account and UK transportation account. I was also a Delivery and Marketing Manager for 2 years. Other skills acquired through experience: Web Research, Data entry, Email Handling, Email/Chat Support, Social Media Marketing, Administrative Support, Zendesk, Google Apps, Outlook, CRM, Order Processing I'm easy to train and can also do self-training with provided materials. I can easily adapt to new kinds of work and changes that may occur. I am looking forward to grow with your business.