Emily Schutz [email protected] (631) 903 - 7581 EDUCATION Clark University, Worcester, MA MS, Professional Communication GPA 4.12 BA, Psychology with minor in Sociology GPA 3.69 RELEVANT EXPERIENCE Clark University Study Abroad, Worcester, MA July, 2018-May, 2020 Graduate Program Assistant • Demonstrated professional communication and work habits to become lead advisor to approximately 250 students a semester on the Clark study abroad application process Undergraduate Program Assistant • Performed administrative tasks such as filing, photocopying and document intake of sensitive information. • Utilized excellent organization and attention to detail in order to enter, manage, clean and analyze data for budget reporting, tracking, statistics reporting and other uses, as required. • Created streamlined and digitized processes for the intake and organization of student forms and applications; increasing efficiency and reporting mechanism. Autism Learning Partners, Worcester, MA August, 2019-February, 2020 Behavioral Technician • Trained in applied behavioral analysis and worked one on one with children with autism spectrum disorder. • Worked with client’s BCBA to develop programs best suited for the client. • Developed situational awareness and strong communication skills. Lululemon Athletica, East Hampton, NY 2015-2018 Seasonal Educator • Developed excellent customer service skills through educating guests on products • Took initiative to stream line and enhance day to day operations through organization and promotions CAPA: The Global Education Network: Magpie Dance Company, London, England Fall, 2017 Intern and class volunteer • Engaged members of the community of all ages and abilities in dance, helping participants develop communication, socialization skills. • Created marketing content and videos for funding opportunities. • Organized office operations and developed systems to enhance efficiency. Tracy Anderson Method Studio, East Hampton, NY Summer, 2017 Ambassador and Customer Success Specialist • Ensured superior guest experience from start to finish with personable and upbeat attitude. • Demonstrated organizational and time management skills while checking in guests, selling products, and preparing studio in a short time span. • Upheld company standards with strong work ethic and flexibility. The Maidstone Hotel, East Hampton, NY Summer, 2017 Assistant Manager of Restaurant Operations • Utilized excellent communication, organization and multi-tasking skills to manage a full restaurant staff of 25. • Developed hospitality, management and customer service skills ensuring guests of the restaurant and hotel were happy. • Honed leadership capabilities through taking initiative, mediating conflicts, and bringing the staff together. SKILLS • Personal Skills: Leadership, strong interpersonal skills, organization, positive attitude, passionate, willing to learn • Technical Skills: Mindbody, Microsoft Word, Microsoft Power Point, Microsoft Excel, iMovie, Google Suite, Qualtrix, Instagram, Twitter, Facebook, Hootsuite, Wordpress, NCR Local
Recommended For You
Multi Talented Professional (Graphics Design/Photography/Data Work) Rakesh Trishulam, Other
After completing my education, I started my career with TANWAR DATA SERVICES AGRA INDIA from August 2006 to December 2009 as a CONTENT/DATA PROFESSIONAL... Created several CONTENT/DATA PROJECTS with SCRAPING PRODUCT/SERVICES information from internet for different kinds of companies/industries including trading houses, media production, religious organization, multi level marketing companies, transport houses, gents wear manufacturers, herbal product manufacturing companies, education, tourism, NGO, engineering/industrial products companies, astrologers etc. then, Joined MALHOTRA GRAPHICS MEERUT INDIA in January 2010 as a CREATIVE GRAPHICS DESIGNER.... Created different types of GRAPHICS WORK like LOGO DESIGNING, BANNERS/COVERS DESIGNING, PRODUCT RETOUCHING, REMOVAL OBJECTS OR BACKGROUND FROM IMAGES, COLOR CORRECTION and so on using Adobe Photoshop & Illustrator graphics softwares for different kinds of products & services including herbal, industrial, engineering products manufacturers, NGO, trading houses etc and handled very efficiently several social media branding projects with digital photography to final delivery. After that, Since last February 2012... I had started working as an INDEPENDENT (SELF BUSINESS) CREATIVE PROFESSIONAL as mentioned above CONTENT/DATA PROFESSIONAL WITH INTERNET RESEARCH, GRAPHICS DESIGNING & SOCIAL MEDIA BRANDING WITH PHOTOGRAPHY and currently as a creative professional, seeking better opportunities and greater chances for working with international clients who want to collaborate with a talented individual or a professionals group. For your kind information... I provide my services 24 hours, 365 days and you will find me online when you need to discuss any issue and my way is good communication and honesty and shall make you get 200% satisfaction with the best quality service to reach the destination. I have no doubt you will be impressed with my experience and work results. I am anxiously awaiting your call and appreciate your time. You are most welcome for any short as well as long projects. any subject any quantity most welcomes.
United States, Lake Forest
Social Media Specialist - Remote Pop C, Other
I will arise and go now, and go to Innisfree, And a small cabin build there, of clay and wattles made: Nine bean-rows will I have there, a hive for the honey-bee; And live alone in the bee-loud glade. And I shall have some peace there, for peace comes dropping slow, Dropping from the veils of the morning to where the cricket sings; There midnight’s all a glimmer, and noon a purple glow, And evening full of the linnet’s wings. I will arise and go now, for always night and day I hear lake water lapping with low sounds by the shore; While I stand on the roadway, or on the pavements grey, I hear it in the deep heart’s core.
Assistant Manager Quality Assurance Sehmbi Maninder, Other
Six Sigma Green Belt with ISO 9001 and 27001 implementer having more than 10 years of profound experience in customer service industry with more than 6 years of exposure in quality assurance. • Managing a team of quality analysts of voice process and ISO practitioner • Recognized for improving operational effectiveness by streamlining the processes and increasing customer satisfaction. Extensive experience in process training, call quality, ISO 9001 and ISMS 27001 internal with re-certification and surveillance audit, sales, and managing centre operations.
Junior Customer Service Specialist Sheba Sultana, Other
I believe that I am best fit for this job as I have relevant experience and skills. I have 5 months of experience as a Customer Service Representative in Airtel. I am a good listener and so I can solve customer's complaints and queries. I am proficient in MS Office and Digital marketing. I have excellent communication skills and relationship building skills. I am young and energetic individual who loves being social and create good rapport with the people.