Freelancer Harsh Goel
BASIC
$ 30

Administrative Assistant Harsh Goel, Data Entry & Admin

Harsh Goel
Joined Nov 17, 2020

About Harsh

Currently working with Hyatt Hotels as Front Office Assistant Manager with a demonstrated history of working in the hospitality industry. Skilled in Hospitality Industry, Property Management Systems, Opera, and Guest Service Management. Strong support professional graduated from Institute of Hotel Management, Goa.

About freelancer

Harsh
BASIC
Harsh Goel
(0 reviews)
Joined Nov 2020
Last seen
7 months ago

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Krylle Enesario
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I have more than 6 years of experience in the BPO industry. I have worked as a Customer Service Representative for telco account (AT&T) handling billing for mobile, cable and internet connections which also includes Technical Support and Order Processing. I also had an experience in sales account (restaurant.com), where I called and talked to restaurant owners and managers to include their restaurants in our website listings. I have several Data Entry experiences and had also performed some VA tasks. I also worked for the Department of Education as a translator for modules (English-Filipino, English-Cebuano and English-Hiligaynon) for High School students. Currently, I am working for an e-commerce business (patpat.com) as a Team Manager. My primary responsibility involves coaching, mentoring and assisting agents in providing extensive customer service, processing refunds, fulfilling orders and responding to reviews in Sitejabber, Trsustpilot and Google Reviews. Before being promoted to a Team Lead position, my former duties were answering calls and emails from customers around the world, I also managed and answered chats from our Instagram and Facebook accounts. I have an average typing speed of 50-55 wpm with 98% accuracy. I have proficient knowledge using the following applications: Help Scout, Amazon Web Services, Zopim, QQ Email Platform, Jive (now GoTo), phone.com, Aweber, SalesForce, Google Services.
Data Entry & Admin
Data Mining
Customer Support
Email Handling
Data Entry
Transcription
5 $
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