Freelancer Kimberly Dammann
$ 20

Administrative Assistant Kimberly Dammann, Data Entry & Admin

Kimberly Dammann
United States, Los Angeles
Joined Jul 21, 2020

About Kimberly

Kimberly Dammann Summary Talented studio manager offering 10 years of progressive experience in health and fitness. Adept at managing operations, financial administration and key program areas. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizati...Expand


About freelancer

Kimberly Dammann
(0 reviews)
Joined Jul 2020
Last seen
1 years ago
Kimberly Dammann [email protected] / C: 310-684-7831 / Rancho Palos Verdes, CA 90275 Summary Talented studio manager offering 10 years of progressive experience in health and fitness. Adept at managing operations, financial administration and key program areas. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Experience Z-Ultimate Self Defense Studios Beverly Hills - Chief Instructor 10/2016 - Current Beverly Hills, CA • Administered day-to-day operations, including accounting and budget management, performance metrics and customer service. • Consistently exceeded sales goals through up-selling and cross-selling within existing client base, as well as attracting new business. • Established objectives for all lessons, modules and projects. • Managed and organized class records and reports. • Assessed students' grasp of class material presented in courses and workshops. Z-Ultimate Self Defense Studios Westwood - Front Desk Manager 01/2011 - 11/2017 Los Angeles, CA • Developed lasting relationships with guests that built loyalty and drove revenue. • Corrected guest issues in a timely and professional manner with knowledgeable and friendly service. • Set and optimized employee schedules to secure coverage for all shifts. • Directed all front desk operations with focus on studio reputation, staff productivity and operational efficiency. • Balanced accounts and conducted nightly audits. • Generated reports detailing daily actions, including guest numbers, accounting expenses and income and supply purchases. • Handled payment processing duties and provided customers with receipts and proper bills and change. • Worked with Studio Managers and instructors to meet all incoming guest needs, smooth check-in processes and maximize satisfaction. Z-Ultimate Self Defense Studios National Headquarters - Tournament Assistant 05/2011 - 05/2019 Huntington Beach, CA • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences. • Resolved guest concerns or complaints and kept supervisors informed of escalating situations. • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies. • Collaborated with peers to deliver consistent service and promote customer retention. • Created agendas and communication materials for team meetings. • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. • Earned reputation for good attendance and hard work. • Recognized by management for providing exceptional customer service. • Handled all delegated tasks, including event reports and competitor event assignments. • Completed competitor matrix project resulting in even distribution of 4,000-6,000 competitors through 300 individual events Todd, Ferentz, Schwarcz and Rimberg, LLP - Front Desk Receptionist 08/2008 - 09/2009 Los Angeles, CA • Monitored reservations to track incoming parties and special events. • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process. • Arranged special accommodations for guests to maintain optimal satisfaction • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues. • Assisted with administrative tasks, including filing, answering phones and scheduling Client meetings. • Scheduled meetings for internal personnel, partners and clients using MSOutlook. • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety. • Managed all front desk operations for busy Law Firm Skills • Revenue growth • Operations oversight • New business development • Planning and coordination • Team building and leadership • Team management • Project organization • Customer service • Business operations • Administrative support • Organization • Invoice generation • Inventory management • Problem resolution • Relationship development • Process improvement • MS Office Education and Training 06/2004 Vista High School Vista, CA High School Diploma

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Data Entry & Admin
Customer Support
Data Entry
General Office
Virtual/Administrative Assistant
20 $
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