Freelancer Rosanna Dela Rea
BASIC
$ 25

Administrative Rosanna Dela Rea, Business, Accounting, Human Resources & Legal

Rosanna Dela Rea
United States, Orlando
Joined Jul 16, 2020

About Rosanna

You will find me to be well-spoken, energetic, confident, and personable. I find it easy to relate to others. I have a wide breadth of experience that gives you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be met. I am a self starter, enjoy learning new things and I'm constantly s...Expand

About freelancer

Rosanna
BASIC
Rosanna Dela Rea
Joined Jul 2020
Last seen
1 years ago
Objective To apply academic and professional background towards launching a successful career with an employer offering opportunities for professional development in exchange for demonstrated drive and commitment to superior job performance. Summary ● Self-motivated and organized with over 10 years providing thorough and skillful support to customers and clients ● Adept at accomplishing multiple tasks simultaneously and working well under pressure ● Proficient in Microsoft ● Highly organized, analytical thinker with strong communication skills ● Hardworking, reliable, energetic, and engaging ● Trainer and mentor Experience Appointment Setter (Solar Panel) October 2018 – June 2020 MXV Connections - Orlando, Florida • Make outbound calls to consumers using a dialer / CRM • Qualify consumers to confirm requirements are met • Generate appointments while educating customers about benefits of solar • Meet individual and team sales goals • Follow scripting to ensure compliance • Record responses and call outcomes in dialer / CRM • Ensure outstanding customer service Office Manager/Tax Advisor October 2011 - Current H&R Block - Orlando, Florida ● Lead tax office associates to meet and exceed growth and service quality goals ● Manage office staffing, operations, and logistics for two or more offices ● Growing business through developing local partnerships, managing office community involvement, modeling and ● coaching sales and new client growth tactics ● Prepare income tax return forms for individual and small businesses ● Reviews financial records, such as prior tax return forms, income statements, and documentation of ● expenditures to determine forms needed to prepare return ● Interview clients to obtain additional information on taxable income and deductible expenses and allowances ● Computes taxes owed, using company software, and completes entries on forms, following tax form instructions ● and tax tables ● Consult tax law handbooks or bulletins to determine procedure for preparation of a typical returns ● Occasionally verifies totals on forms prepared by others to detect errors of arithmetic or procedure ● Calculates form preparation fee according to complexity of return and amount of time required to prepare forms ● Complete tax planning and research ● Preparing federal and state & local tax returns ● Understand and comply with tax regulations ● Ensuring outstanding client service Substitute Teacher September 2019 - Current Kelly Educational Services - Orlando, FL ● Adhere to the curriculum and lesson plans assigned by the regular teacher. ● Follow procedures and achieve lesson goals. ● Assign and explain homework. ● Oversee students outside of the classroom including in the hallways and cafeteria. ● Always comply with all school regulations and policies. ● Take attendance and document daily notes. ● Ensure classroom and work is kept clean and orderly. ● Oversee the normal classroom rhythms and activities. ● Compile a report for the teacher for when he/she returns. Inventory Manager September 2015 to June 2019 WIS International - Orlando, FL ● Provide hands on supervision to those staff assigned to provide core inventory services to a broad array of local customers ● Provide leadership to others in a competitive, structured, energetic and demanding work environment ● Responsible for successfully planning, organizing, coordinating and leading a team of inventory professionals during assigned inventory events, for meeting client expectations and for satisfying company productivity, efficiency, accuracy and professional standards ● Reinforce the company's competitive advantages, its focus on customer service and strengthening our commitment to people and team development through our Mission, Vision and Values Education and Training Bachelor of Science: Accounting, 2012 Strayer University - Washington, DC ● Cum laude graduate ● Honor Student 2010-2012 ● Member, The National Society of Collegiate Scholars Associate of Arts: General, 2009 Valencia College - Orlando, FL ● Honor Student 2007-2009 ● Completed professional development in Business Administration

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