Book Keeper and Customer Service Assosciate Heather Ford, Data Entry & Admin

My names Amanda, I'm 32 years old and have been a Sr admin for 10+ years. I've always loved my position and what I can bring to the table. I'm proficient at Microsoft office, google suites, SAP, QuickBooks, square business, and I can type 65 wpm.

I've worked as customer care specialist for various BPO companies. I've supported different countries and different line of business such as; finance, logistic, transportation (land and air) and telecommunications. I have intermediate knowledge using Zendesk. I can work on Microsoft Office and Google apps. I've been a Subject Matter Expert in 2 companies, supporting US financial account and UK transportation account. I was also a Delivery and Marketing Manager for 2 years. Other skills acquired through experience: Web Research, Data entry, Email Handling, Email/Chat Support, Social Media Marketing, Administrative Support, Zendesk, Google Apps, Outlook, CRM, Order Processing I'm easy to train and can also do self-training with provided materials. I can easily adapt to new kinds of work and changes that may occur. I am looking forward to grow with your business.

Email management - manage information flow in a timely and accurate manner Provide customer support via phone, chat or email Conduct web search as directed Perform other administrative tasks as provided

I have worked in all facets of administrative and social media assistance. I excel in organization and customer service from years of work in the service industry and in office atmospheres. I have the abilities to both multi-task and stay collected in stressful environments. I love working with the public and helping companies become more productive with my skills.