Business Systems Analyst Sharon Petersen, Websites, IT & Software

I am experienced with All computer and technical skills. Also experienced in MNC company.

Dear Hiring Manager, As a well-experienced software delivery professional, I read your posting with keen interest and I felt motivated to submit my resume for your review. My flare for advancing technical performances, improving systems’ competency via the implementation of modern technical strategies, offering supports to users, and driving team advancement through trainings, gives me great mettle and confidence in my ability to bring quantifiable improvement to the technical arm of your organization. Revamping systematic productivity and competitive performance by skillfully aligning resources with objectives is one of the many ways I served an instrumental role in the success of all past employers. Equipped with firsthand experience in advancing and maintaining systems competency and capacity. I am also well-versed in multiple functions Including Requirement Gathering, Risk Assessment/Management, System Maintenance, Workflow Reengineering, Cost Management, Strategic Planning & Execution, Software QA, Technical Support, Project Management/Development, Requirement Testing, Staff Training & Development, implementation and support practices while enforcing compliance with best practices. My expertise in facilitating overall workflow, with a reputation for providing exceptional consultative support, are key strengths. As a result-oriented individual with a rigorous work ethic, my core strengths in technical needs analysis, operational direction, and systems maintenance are sure to render me an immediate asset to your organization. Thank you for your time and consideration. I would be happy to discuss my qualifications in an interview setting further. Sincerely, Charles M. Johnson.

Provide second-level application software support for enterprise level and third party software/applications. Analyze system errors and troubleshoot network, server, and database errors. Document system bugs and maintain support ticket software.

Experienced and knowledgeable Quality Assurance analyst. Excellent oral and written communication skills in English, Spanish, and German. Detail-oriented with strong organizational and multitasking skills. Excellent team member and effective in training colleagues as well as organizing and designing training materials.