Content Writer Pragadeesh Rajasekaran, Data Entry & Admin

I do some admin tasks remotely. Virtual Assistant -Social Media Account Manager (Twitter Account) @AxiaRealEstate -Social Media Account Manager IG @axiarealestate -Virtual Assistant (Marketing Dept.) Freelancer/VA/Data Entry Clerk -Upwork -Guru -Peopleperhour -Freelancer

I have more than six (6) years of experience in the BPO industry. I have worked as a CSR for these AT&T accounts (UVERSE, Mobility, DirecTV, Telco SouthEast, and MidWest). I have also worked for restaurant.com, and currently, I am working for an e-commerce company (patpat.com) as a Team Manager. Here are my skills and software/app knowledge. ✔ Convert any files from one format to another. ✔ Convert any files to links using AWS (Amazon Web Services) for easy web access anytime, anywhere. ✔ Access PCs and mobile devices remotely with TeamViewer. ✔ Shorten long links using bitly. ✔ Run android APPS on PC using Android emulators (LD Player, BlueStacks). ✔ Process refunds in ADYEN, STRIPE, CHECKOUT, PAYPAL, BOLETO, Klarna, etc. ✔ Data Entry (Microsoft Word, Microsoft Excel, Spreadsheet, Google Docs, Google Sheets). ✔ Respond to disputes in PayPal. ✔ Respond to negative reviews in Trustpilot, BBB and Sitejabber. ✔ Creating and editing images (basic) in lightroom, photoscape, and Picasa. ✔ Email handling through Outlook, QQ email, Gmail, Ali Mail, and PDESK (a native-owned email ticketing service by patpat.com). ✔ Reply to chats using Salesforce. ✔ Answer phone calls (inbound and outbound) using VOIP services such as GoToConnect (formerly Jive) and phone.com. ✔ Upload, download, modify files in Google Drive, Dropbox, Amazon Drive, Xiaomi Cloud, and Microsoft OneDrive. ✔ Manage Facebook/Instagram business accounts. ✔ Order processing, billing, and sales (AT&T CRM). ✔ Order tracking (17Track, ParcelsApp, Aftership, etc.). Provide customers with a local courier's name, local tracking number, and phone number to call and ensure delivery. ✔ Order modification (modify customers' orders change request e.g. color, size, quantity, etc.). ✔ Social Media pages (Facebook, Instagram, and LinkedIn) manager. ✔ Translate English to Filipino and other Philippine dialects (Hiligaynon aka Ilonggo, Cebuano, Karay-a, and Chavacano Zamboangueno). ✔ Track time using Time Doctor and Hubstaff. ✔ Daily use of Skype, WhatsApp, and Slack chatting services. ✔ Web Research (Google, Bing, Yahoo search engines and company directories). If you find the above skills helpful or relevant to what you need, please do not hesitate to communicate with me on this platform. I look forward to hearing from you soon. God bless!

• An experienced Executive Assistant providing Administrative and Business support to the senior executives • A motivated self-starter, able to quickly grasp issues and attend to details. Worked with Goyal Group as an Executive Assistant to MD from July 2015. The Co. manufactures Industrial Gases, Process Gases, Shielding Gases and Specialty Gases. Job responsibilities:  To provide high level administrative support that involves preparing reports, scheduling meetings, planning business trips, managing information by the Managing Director  Support the MD in the preparation of all documentation required for key decision making as required.  Handling of confidential information which requires discretion and diplomacy.  Draft or edit correspondence including memoranda, organisational reporting and other documents.  Support by assisting with incoming calls, emails, and time requests, and prepare appropriate responses or follow-up tasks Other Work:  Prepares, compiles, and sorts documents for data entry.  Verifies and logs receipt of data.  Transcribes source data into the required electronic format.  Transfers information from paper formats into computer files using keyboards  Performs high-volume data entry using word processing, spreadsheet, database, or other computer software.  Verifies integrity of data by comparing it to source documents  Fast typing skills  Excellent knowledge of word processing tools

Has previous experience filing for the automotive industry and managing the front desk making sure every customer's needs are met.