Credit Operations Professional with 7 plus years of expereince Koushik Pavani, Other

After completing my education, I started my career with TANWAR DATA SERVICES AGRA INDIA from August 2006 to December 2009 as a CONTENT/DATA PROFESSIONAL... Created several CONTENT/DATA PROJECTS with SCRAPING PRODUCT/SERVICES information from internet for different kinds of companies/industries including trading houses, media production, religious organization, multi level marketing companies, transport houses, gents wear manufacturers, herbal product manufacturing companies, education, tourism, NGO, engineering/industrial products companies, astrologers etc. then, Joined MALHOTRA GRAPHICS MEERUT INDIA in January 2010 as a CREATIVE GRAPHICS DESIGNER.... Created different types of GRAPHICS WORK like LOGO DESIGNING, BANNERS/COVERS DESIGNING, PRODUCT RETOUCHING, REMOVAL OBJECTS OR BACKGROUND FROM IMAGES, COLOR CORRECTION and so on using Adobe Photoshop & Illustrator graphics softwares for different kinds of products & services including herbal, industrial, engineering products manufacturers, NGO, trading houses etc and handled very efficiently several social media branding projects with digital photography to final delivery. After that, Since last February 2012... I had started working as an INDEPENDENT (SELF BUSINESS) CREATIVE PROFESSIONAL as mentioned above CONTENT/DATA PROFESSIONAL WITH INTERNET RESEARCH, GRAPHICS DESIGNING & SOCIAL MEDIA BRANDING WITH PHOTOGRAPHY and currently as a creative professional, seeking better opportunities and greater chances for working with international clients who want to collaborate with a talented individual or a professionals group. For your kind information... I provide my services 24 hours, 365 days and you will find me online when you need to discuss any issue and my way is good communication and honesty and shall make you get 200% satisfaction with the best quality service to reach the destination. I have no doubt you will be impressed with my experience and work results. I am anxiously awaiting your call and appreciate your time. You are most welcome for any short as well as long projects. any subject any quantity most welcomes.

I believe that I am best fit for this job as I have relevant experience and skills. I have 5 months of experience as a Customer Service Representative in Airtel. I am a good listener and so I can solve customer's complaints and queries. I am proficient in MS Office and Digital marketing. I have excellent communication skills and relationship building skills. I am young and energetic individual who loves being social and create good rapport with the people.

Member Service Representative CBC Federal Credit Union - Oxnard, CA November 2019 to Present • Manage member cash, check, and electronic transaction • greet and assist members as the come in to the credit union • handle member complaints and issues with excellent customer service • ensure account accuracy • manage data • count cash • balance drawers, vaults, and ATMs Nanny CrunchCare Nannying - San Diego, CA August 2016 to June 2017 Caramel Valley, CA • Nanny for family with 3 boys who were autistic, had a history of aggressive behaviors, and noncompliance • Managed after-school and bedtime routine • Tutored in math, reading, and english • Supervised playtime and group activities Intervention Coordinator Mineral County School District - Hawthorne, NV January 2015 to June 2016 • Managed Intervention Program office • Recruited and managed tutoring staff • ESL Program Coordinator • Standardized Testing Coordinator Nanny M WORK EXPERIENCE Personal - Hawthorne, NV August 2014 to June 2016 • In home child care for 6 m.o. and 2 y.o. • Plan and supervise activities both fun and educational • Successful toileting, diapering, bathing, and toilet training • Managed individual routines for each child Paraprofessional Mary Cariola Children's Center - Rochester, NY May 2013 to August 2014 • Support special needs students throughout their school day • Teach designated curriculum to help students reach their goals • Manage physical and emotional breakdowns from students Satellite Lab Manager/Research Assistant Rochester Infant Lab - Rochester, NY June 2011 to August 2014 • Recruited research participants through cold calling • Run individual research studies • Analyze and code data Associates in Human Resources in Human Resources Tyler Jr. College January 2019 to July 2019 Bachelor of Arts in Psychology in Psychology University of Rochester - Rochester, NY August 2009 to May 2013 SKILLS Office Suite: Word, Outlook, Excell, PowerPoint, OneNote, Access Team Building: Created team for ESL program implementation Performance Management: Annual reviews of tutors and GEAR UP

Six Sigma Green Belt with ISO 9001 and 27001 implementer having more than 10 years of profound experience in customer service industry with more than 6 years of exposure in quality assurance. • Managing a team of quality analysts of voice process and ISO practitioner • Recognized for improving operational effectiveness by streamlining the processes and increasing customer satisfaction. Extensive experience in process training, call quality, ISO 9001 and ISMS 27001 internal with re-certification and surveillance audit, sales, and managing centre operations.