Freelancer Louise  Randolph
$ 20

Customer Service Representative/ Account Executive Louise Randolph, Data Entry & Admin

Louise Randolph
United States, Los Angeles
Joined Jul 5, 2020

About Louise

Greetings, I am Louise Randolph. My combined experiences, qualities, and skills will greatly add to your company. Attached is my resume which highlights my achievements in healthcare and in sales. In total I have over four years experience in excelling in telecommunications. During this period, I expanded a sales team's territory, won two Custome...Expand

About freelancer

Louise Randolph
Joined Jul 2020
Last seen
2 years ago
Louise Randolph Manhattan Beach, CA [email protected] 678-7556837 Results- driven healthcare professional proudly offering a background in sales, resolving client issues, and bookeeping. Courteous and cordial with the desire to increase business opportunities through effective  communication skills, outstanding marketing plans, and a dedication to customer service.    #readytowork Willing to relocate: Anywhere Authorized to work in the US for any employer Work Experience Customer Service Representative ManPower- Hawthorne CA 2018- current (PRN) - Preparing and producing spreadsheets using Quickbooks and Microsot Excel. - Answer incoming calls for a high-volume call center - Assist customer with filing claims - Direct phone calls to accurate department Front Office Coordinator Benchmark Physical Therapy - Canton, GA August 2016 to June 2017 - Insurance verification and communication national insurance HMOs and PPOs - Perform administrative support tasks such as patient intake and insurance verification through RainTree program.  - Maintain quality communication, customer support and product representation for each clients and patients.  - Generate new patient referrals from clinics and doctors.  - Offer exceptional customer service to differentiate, promote, and maintain the company  brand. Account Executive Internership, RushCube - Kennesaw, GA October 2015 to September 2016 - Take daily inbound calls and key-entered orders, faxes, and credit memos for assigned  accounts and clients.  - Reach out to dormant accounts to re-engage customers and increase revenue.  - Establish contracts with vendors, including pricing structures and service terms.  - Implemented a consultative- based selling approach on all outbound calls. Lead Generation Specialist N.A. Williams - Atlanta, GA June 2013 to May 2015 - Consistently exceed department goals for Urgent Leads.  Identify business prospects through cold calling, networking, marketing and database leads.  - Maintain client information through Google and Microsoft spreadsheets.  - Awarded "Lead Generator" for quarterly performance and accord recognition from to client's  company, EdMac, Southeast's largest Compressor manufacturer.  - Establish and qualify quality relationships with client to maintain and turn leads. Education 2014- 2016: A.S. Computer Applications- Riverside City College - Riverside, CA 2007 to 2011: High School Diploma John McEachern High School - Powder Springs, GA Skills • MARKETING (2 years) • CUSTOMER SERVICE (5 years) • RECEPTIONIST (2 years) • RETAIL SALES (3 years) • B2B (2 years) • Home Health • Front Office • Front Desk • Bilingual • Back Office • Deep Microsoft Knowledge • Relationship Management • Conflict Management • • Customer Relationship Management Additional Information SKILLS  Adaptation and Conflict Resolution Inside sales (B2B) Methodologies  Compassionate Patient Care 7+ years of Professional Telephone Experience  Marketing and Organization Customer Relationship Management  Customer Service Detailed Communication

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