Freelancer Andrew Kim
BASIC
$ 18

Customer Service Representative Andrew Kim, Data Entry & Admin

Andrew Kim
Joined Jul 4, 2020

About Andrew

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and m...Expand

About freelancer

Andrew
BASIC
Andrew Kim
Joined Jul 2020
Last seen
1 years ago
Andrew Kim Fullerton, CA 92835 [email protected] (909) 345-4422 Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Recognized for turning around struggling company operations to achieve sustained growth. #readytowork Authorized to work in the US for any employer Work Experience Canvassing Manager Green Solar Technologies - North Hollywood, CA December 2014 to December 2015 • Created, managed and executed business plan and communicated company vision and objectives to motivate teams. • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs. • Directed training and retraining of employees to boost performance and enhance business results. • Coordinated site investigations, documented issues and escalated to executive teams as needed. • Led company to successful product launch and growth by developing initial product roadmap and goto-market strategy. • Conducted forecasting to determine possible changes and issues for supply chain business. Field Energy Specialist SolarCity - Brea, CA September 2013 to November 2014 • Reviewed, negotiated and completed vendor, contractor and employee contracts. • Established and administered wind field operational budgets, tracked expenses and maintained cost controls. • Managed daily records, handled reporting requirements and kept detailed logs of field operations. • Gathered information on field performance, reportable events and material usage in order to analyze changes and produce informative reports. • Kept operations safe and productive by utilizing advanced training techniques, team meetings and diligent oversight. Sales Associate Gnc Holdings Inc - Diamond Bar, CA August 2012 to August 2013 • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases. • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue. • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications. Customer Service Cashier Hmart - Diamond Bar, CA August 2010 to August 2012 • Monitored self-checkout systems and provided assistance or intervention where required. • Restocked, arranged and organized merchandise in front lanes to drive product sales. • Resolved customer complaints and maintained clean and tidy checkout area. • Mentored new team members on POS system operation, customer service strategies and sales goals. • Handled approximately 250 daily credit and cash transactions for customers with accuracy and speed.

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