Customer Service Representative Charity Brown, Local Jobs & Service

WORK EXPERIENCE Teleperformance BPO - Time Warner - Customer and Technical Support October 21, 2014 - April 26, 2015 Convergys BPO - Dell Computers - Technical Support December 2015 - June 2016 Skyes Asia, Inc BPO - Centurylink - Customer Service Technician June 19, 2017 - May 2018 51talk! Online ESL Teacher February 3, 2017 - April 02, 2018 Tiktok - Transcriptionist - Part time (Project base) April 2019 – July 2019

Establish communication, by making calls to prospective and current fairmoney customers. Establish effective communication by interviewing customers, verifying their information. Makes an average of a hundred (100) reached calls daily. Keep customers well informed by explaining procedures, providing necessary information and answering questions. Inform customers/prospects about fairmoney (products and/or service) activities. Accomplish sales, returns, and organizational objectives.

Office management Logistics Material expeditor Naturopathy healer Alternative therapy Accupressure Neuro therapy

I have been working with FIS since 2018 and have hands-on experience for handling credits and customers for our sub process TESCO. It is a UK based organisation. I manage the backend operations and credits for the customers regarding their bills and credit agreements.