CUSTOMER SERVICE REPRESENTATIVE Krylle Enesario, Data Entry & Admin

I've worked as customer care specialist for various BPO companies. I've supported different countries and different line of business such as; finance, logistic, transportation (land and air) and telecommunications. I have intermediate knowledge using Zendesk. I can work on Microsoft Office and Google apps. I've been a Subject Matter Expert in 2 companies, supporting US financial account and UK transportation account. I was also a Delivery and Marketing Manager for 2 years. Other skills acquired through experience: Web Research, Data entry, Email Handling, Email/Chat Support, Social Media Marketing, Administrative Support, Zendesk, Google Apps, Outlook, CRM, Order Processing I'm easy to train and can also do self-training with provided materials. I can easily adapt to new kinds of work and changes that may occur. I am looking forward to grow with your business.

Email management - manage information flow in a timely and accurate manner Provide customer support via phone, chat or email Conduct web search as directed Perform other administrative tasks as provided

I, Wilson Tharakan, a Commerce Graduate from the University of Kerala currently residing & working in Delhi. I have been working as an Executive Assistant to the M.D. for the last 5 years. My main duties are to provide high-level administrative support that involves preparing reports, sending replies to mail, correspondence, scheduling meetings, planning business trips.  Support the MD in the preparation of all documentation required for key decision-making.  Handling confidential information  Draft correspondence including memoranda, organisational reporting and other documents.  Support by assisting with incoming calls, emails, time requests, preparing appropriate responses and follow-up tasks  Coordinate for collection of daily and monthly sales reports, process monthly travel expense reports. I also handled the following matters when I was working with CIRC Other administrative functions:  Managed Leave and attendance record, and Personal Files  Arranged periodic meetings of the Managing Committee and Governing Council. Prepares and circulates agenda and other meeting materials for the MC/GC.  Overall assistance to the organization in planning, various long term and short term programs, workshops and seminars being organized by the Institute  Day-to-day purchase, maintenance and management of office assets

I do some admin tasks remotely. Virtual Assistant -Social Media Account Manager (Twitter Account) @AxiaRealEstate -Social Media Account Manager IG @axiarealestate -Virtual Assistant (Marketing Dept.) Freelancer/VA/Data Entry Clerk -Upwork -Guru -Peopleperhour -Freelancer