Freelancer Nympha Durilag
BASIC
$ 3

Customer Service Representative Nympha Durilag, Translation & Languages

Nympha Durilag
Philippines, Panabo
Joined Apr 28, 2021

About Nympha

I am fresh graduate of Business Administration major in Marketing Management. I am a working student. I've been working full time as a customer service representative for 3 years to finance my college bills.

About freelancer

Nympha
BASIC
Nympha Durilag
(0 reviews)
Joined Apr 2021
Last seen
4 months ago
I have worked as a customer service representative in a BPO Industry for 3 years to sustain my college expenses. I am a friendly and compassionate person. I can easily adapt to changes most especially that change is the only dynamic in a call center field. I have also acquainted myself with a wide range of skills that allow me to blend with the group or team’s culture and to continuously strive to reach common goals amidst failures and setbacks. My proudest achievement includes: being top agent for 2 consecutive months, promoted to a higher position, graduated college while working.

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High-achieving Magna Cum Laude graduate with 3.8 GPA and Bachelor's Degree. Marriott trained with great communication skills – both verbal and written. Familiar working with all ages and diverse groups. Travel enthusiast, office 365/administrative skills, event planning experience, current event registration coordinator. CAREER OBJECTIVE/PROFESSIONAL SUMMARY High achieving Magna Cum Laude graduate. Bachelor Degree in Event Management. Excellent organizational, multitasking, and communicating skills. Self-motivated, creative, and outgoing personality. Multicultural and experienced living in both Third World and First World countries. Passion for traveling, diversity, and building relationships to make dreams come true and create memorable experiences. Bilingual in Tagalog and English. Marriott trained. EDUCATION University of Central Florida Rosen College of Hospitality Management Bachelor’s degree in Event Management Magna Cum Laude/GPA 3.8 PROFESSIONAL EXPERIENCE Orlando Marriott Lake Mary Front Desk Agent Welcome corporate guests and traveling sports teams and families Resolve guest issues to create memorable stay and foster customer loyalty Fulfill requests and provide information via phone Digital Marketer (Traffic and Conversion) Event Assistant Prepared giveaways for sponsors, promoted raffles, and catalogued files Built strong relationships with 100+ sponsors to maintain guest loyalty Supervised sponsor headquarter booth to direct guests and sponsors Operated conference registration for VIP parties and over 4,000 attendees Utilized Microsoft Office to organize and resolve issues for event manager SKILLS Communication (written and oral) Customer and client relations Multitasking Office Administration MS Office proficiency Student engagement Strong collaborator Public speaking LANGUAGES English Tagalog
Translation & Languages
English
Filipino
23 $
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