BASIC
18 $
Customer Service Representative Vanessa R., Other
Vanessa R.
United States, Miami
Other
Anything Goes
Joined Jul 14, 2020
About Vanessa
Location
About freelancer
Vanessa Reulbach
Brandon, FL, 33511
*Relocating to the Downtown-Miami area August 2020
(813) 734-0994
vreulbach@gmail.com
Objective
Psychology graduate with 3+ years of customer service experience looking for an entry-level Human Resources Assistant position that will foster career growth and use of interpersonal skills.
Experience
Whole Foods Market - Tampa, Florida
Grocery Supervisor
August 2019 - Current
• Oversee employee performance, corrects problems and increases efficiency to maintain productivity targets.
• Conduct interviews with potential employees for eligibility and fit within company.
• Collaborate with workers and managers to solve work-related problems.
• Assess training needs of staff and arrange for appropriate instruction.
• Provide customer service by assisting customers, responding to inquiries or complaints, and advising on merchandise selection.
Bakery Buyer
August 2017 – August 2019
• Monitored and analyzed sales records to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed.
• Purchased and maintained department inventories and adhered to budgeting practices
• Maintained key item stock levels and records of goods ordered and received.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts
Customer Service Team Member
February 2017 – August 2017
• Answered customer’s questions and provided information on procedures or policies.
• Filed and addressed customer complaints.
• Received payment by cash, credit cards, vouchers, or EBT.
• Assisted customers by providing carry-out service at the completion of transactions.
Education
B.A. - University of South Florida
May 2019
• Psychology, GPA 3.32
• Dean’s List for Fall 2018
A.A. - Hillsborough Community College
May 2016
References
References available upon request