Customer Service Rohit Karmakar, Local Jobs & Service

WORK EXPERIENCE Teleperformance BPO - Time Warner - Customer and Technical Support October 21, 2014 - April 26, 2015 Convergys BPO - Dell Computers - Technical Support December 2015 - June 2016 Skyes Asia, Inc BPO - Centurylink - Customer Service Technician June 19, 2017 - May 2018 51talk! Online ESL Teacher February 3, 2017 - April 02, 2018 Tiktok - Transcriptionist - Part time (Project base) April 2019 – July 2019

I am eager to work for this type of job. Maybe in the phase of customer service.

Installation and configuration of Desktop with OS application. Laptop and Desktop H/W troubleshooting. OS troubleshooting (Win7 , 8,10). Basic Network lan troubleshooting. 1st Level Hardware Support for desktops. Installation of software & troubleshooting. Installation of anti viruses tool on desktop & support. Basic knowledge with troubleshooting network print. Configuration & testing of new hardware & software. Support for outlooks & it's issue to client user. new asset assign to user with domain join

I have been working for reputed Edutech startup in India named WhitehatJr as customer service executive for last 6 months and since I am hotel management graduate I have very perfect knowledge of customer service.