Freelancer Virashree Dedgaonkar
BASIC
$ 200

Customer support executive Virashree Dedgaonkar, Websites, IT & Software

Virashree Dedgaonkar
India, Pune
Joined Aug 14, 2020

About Virashree

1.Software Installation at client end and giving training to new clients about software usage remotely. 2. Attending calls, emails from client side and resolving client’s issues or queries regarding software usage. 3. Giving support to client’s queries through emails, remote access and voice calls. 4. Keeping record of client's issues and creating...Expand

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About freelancer

Virashree
BASIC
Virashree Dedgaonkar
(0 reviews)
Joined Aug 2020
Last seen
11 months ago
This is Virashree Dedgaonkar. BE (IT) with 5 years of experience in Customer Support Department.Responsibilities :1.Software Installation at client end and giving training to new clients about software usage remotely. 2.Attending calls, emails from client side and resolving client’s issues or queries regarding software usage. 3.Giving support to client’s queries through emails, remote access and voice calls. 4.Keeping record of client's issues and creating tickets in system. 5.Upgrading software at client's end remotely. 6.Testing software as per requirement document. 7.Testing new modules of software as well.

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