Freelancer Anshuman .
BASIC
30 $

Data Analyst Anshuman ., Data Entry & Admin

Anshuman .
India, Gurugram
Joined Sep 25, 2020

About Anshuman

Engineer by graduate. 1 year experience as a Data Analyst in a tech startup and reputed MNC. Skilled in SQL, Python, Excel and Tableau. Experience in descriptive analysis, metadata creation, data cleansing, dashboard making.

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Data Analyst

About freelancer

Anshuman
BASIC
Anshuman .
(0 reviews)
Joined Sep 2020
Last seen
5 months ago
Data Analyst with one year of experience. Skilled in Excel, Tableau, SQL, Python, Creating Metadata and Research
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Krylle Enesario
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I have more than 6 years of experience in the BPO industry. I have worked as a Customer Service Representative for telco account (AT&T) handling billing for mobile, cable and internet connections which also includes Technical Support and Order Processing. I also had an experience in sales account (restaurant.com), where I called and talked to restaurant owners and managers to include their restaurants in our website listings. I have several Data Entry experiences and had also performed some VA tasks. I also worked for the Department of Education as a translator for modules (English-Filipino, English-Cebuano and English-Hiligaynon) for High School students. Currently, I am working for an e-commerce business (patpat.com) as a Team Manager. My primary responsibility involves coaching, mentoring and assisting agents in providing extensive customer service, processing refunds, fulfilling orders and responding to reviews in Sitejabber, Trsustpilot and Google Reviews. Before being promoted to a Team Lead position, my former duties were answering calls and emails from customers around the world, I also managed and answered chats from our Instagram and Facebook accounts. I have an average typing speed of 50-55 wpm with 98% accuracy. I have proficient knowledge using the following applications: Help Scout, Amazon Web Services, Zopim, QQ Email Platform, Jive (now GoTo), phone.com, Aweber, SalesForce, Google Services.
Data Entry & Admin
Data Mining
Customer Support
Email Handling
Data Entry
Transcription
5 $
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