Freelancer Shamim Reza
BASIC
$ 5

Data Entry And Admin Support Shamim Reza, Data Entry Admin

Shamim Reza
Bangladesh, Dhaka
Joined Feb 24, 2020

About Shamim

Hello I am Shamim Reza. I have more experience about data entry and admin support task. If you searching a better work specialst this is the right place for you. My service Data entry Data Processing Data research Data scrapping Data mining Offline and online data type. I have 3 years practical experience about data entry work. Buyer satisfication is my prime goal. Best regards Shamim Reza Expand

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About freelancer

Shamim
BASIC
Shamim Reza
(0 reviews)
Joined Feb 2020
Last seen
1 years ago
Hello I am a professional data entry and admin supporter.

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I have more than 6 years of experience in the BPO industry. I have worked as a Customer Service Representative for telco account (AT&T) handling billing for mobile, cable and internet connections which also includes Technical Support and Order Processing. I also had an experience in sales account (restaurant.com), where I called and talked to restaurant owners and managers to include their restaurants in our website listings. I have several Data Entry experiences and had also performed some VA tasks. I also worked for the Department of Education as a translator for modules (English-Filipino, English-Cebuano and English-Hiligaynon) for High School students. Currently, I am working for an e-commerce business (patpat.com) as a Team Manager. My primary responsibility involves coaching, mentoring and assisting agents in providing extensive customer service, processing refunds, fulfilling orders and responding to reviews in Sitejabber, Trsustpilot and Google Reviews. Before being promoted to a Team Lead position, my former duties were answering calls and emails from customers around the world, I also managed and answered chats from our Instagram and Facebook accounts. I have an average typing speed of 50-55 wpm with 98% accuracy. I have proficient knowledge using the following applications: Help Scout, Amazon Web Services, Zopim, QQ Email Platform, Jive (now GoTo), phone.com, Aweber, SalesForce, Google Services.
Data Entry & Admin
Data Mining
Customer Support
Email Handling
Data Entry
Transcription
5 $
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