Data Entry Poornima Shukla, Data Entry & Admin

Accounting Cycle - Chart of Accounts, Journalizing, Posting to Ledger, Trial Balance, Adjustments and Financial Statements Data Encoding Proofreading Email correspondence

• An experienced Executive Assistant providing Administrative and Business support to the senior executives • A motivated self-starter, able to quickly grasp issues and attend to details.

I've worked as customer care specialist for various BPO companies. I've supported different countries and different line of business such as; finance, logistic, transportation (land and air) and telecommunications. I have intermediate knowledge using Zendesk. I can work on Microsoft Office and Google apps. I've been a Subject Matter Expert in 2 companies, supporting US financial account and UK transportation account. I was also a Delivery and Marketing Manager for 2 years. Other skills acquired through experience: Web Research, Data entry, Email Handling, Email/Chat Support, Social Media Marketing, Administrative Support, Zendesk, Google Apps, Outlook, CRM, Order Processing I'm easy to train and can also do self-training with provided materials. I can easily adapt to new kinds of work and changes that may occur. I am looking forward to grow with your business.

Email management - manage information flow in a timely and accurate manner Provide customer support via phone, chat or email Conduct web search as directed Perform other administrative tasks as provided