Desktop Support Technician Terri Wilson, Websites, IT & Software

Iam Solomon Raja, iam a desktop support technician, I have 11 year of experience in same field... technical support, installing windows and application, troubleshooting on hardware, software and networking, Printer support, mail support, Outlook configuration, technical support on Mobile, iPad and iPhone Active directory, Windows server, LAN / WAN, Troubleshooting, diagnosis, resolution & escalation

I have over 9 years of IT support experience as well as 5 plus years of project experience. My expertise includes Desktop administration, computer imaging, OS and application upgrades, as well as LAN support. I am currently in the market for a desktop support role with the option to advance to more of a virtual server or cloud support role.

Dependable Help Desk Support Specialist with 16 years of helpdesk experience with large companies. Seeking role for help desk support, while providing leadership for the team as well as growing the company’s end-user base from technical, business, and staffing perspectives

. 11+ years of total IT experience in IT consulting, system administration, networks designs/troubleshoot, IT Security and cloud infrastructure • 5+ years in IT management, operations and governance • 4+ years in handling IT projects and business management • 1+ years in practicing web development, DevOps, CI/CD, Infrastructure automation, quality engineering and release management • Good knowledge of creating Docker images and docker containers • Good knowledge of both AWS, GCP and Azure cloud platforms • Good knowledge on Shell scripting • Good knowledge on configuration management tools such as Terraform and Docker • A highly motivated, energetic individual, a team player with excellent communication and inter-personal skills • Excellent managerial skill and upskill development extended to team members