Freelancer Elizabeth Sousa
$ 35

Executive Vice President and General Manager Elizabeth Sousa, Business, Accounting, Human Resources & Legal

Elizabeth Sousa
Joined Jul 11, 2020

About Elizabeth

8/2017-Present Executive Vice President Bridgeport, CT Harbor Yard Amphitheater • A developing project, with an anticipated facility opening of Spring 2020. Current responsibilities include: o Meetwithpotentialsponsors,suiteholdersandvendorstoestablishpartnershipsand finalize contracts o Developandexecuteamarketingstrategyincludingallsocialmediama...Expand

About freelancer

Elizabeth Sousa
Joined Jul 2020
Last seen
1 years ago
OBJECTIVE To obtain a position that will benefit from my hard work and commitment to excellence HIGHLIGHTS OF QUALIFICATIONS • Enthusiastic and committed to professional excellence, completing deadlines accurately and on time • Proven leadership qualities through management experience, inspiring others to work at their highest level • Strong computer skills, database applications, Excel, Word and PowerPoint, Adobe Indesign and Photoshop, proficient with WordPress. • Over the last 16 years I have been working under the direction of, and as the right hand for, one of the most powerful businessmen in Connecticut: Howard Saffan. EXPERIENCE 8/2017-Present Executive Vice President Bridgeport, CT Harbor Yard Amphitheater • A developing project, with an anticipated facility opening of Spring 2020. Current responsibilities include: o Meetwithpotentialsponsors,suiteholdersandvendorstoestablishpartnershipsand finalize contracts o Developandexecuteamarketingstrategyincludingallsocialmediamarketing,digital marketing and print marketing materials for sales, advertising and customer acquisition o Developthemarketingpieces,coordinateattendeesanddeveloppressreleasesfor press conferences and announcements regarding updates to the project. o Atthebeginningoftheproject:oversawthedesign,layout,contentandexecutionof the RFP (request for proposal) to become the new tenant of the pre-existing ballpark that will not become the Harbor Yard Amphitheater in a joint venture with Live Nation Connecticut. 5/2012- Present General Manager Shelton, CT SportsCenter of Connecticut • Oversee a staff of 100+ employees, with a mixture of full time and part time staff, coordinating outings, overseeing day-to-day operations of the 150,000+ square foot facility and overseeing the inventory of the facility. Responsibilities include: staff scheduling, training and retraining, and payroll management for all employees, maintain accurate records for all employees, including but not limited to tax forms, direct deposit, insurance (for fulltime members only), handbooks and waivers, timesheets, etc... • Spearheaded new marketing initiatives including email, social media and Google Adwords as well as developed and maintains the website for the facility through WordPress. o Email:throughMailchimp,createemailcampaignsappealingtoouraudienceaswhole as well as interest-specific campaigns that are sent to designated clients. Campaigns need to be designed to optimize open rates and produce top of mind presence for the SportsCenter which leads to ROI. o SocialMedia:ThroughFacebookandInstagramplatforms,thegoalistoincrease likes/follows as well as engagement with existing and new clients by keeping up with trends and interests and optimizing the use of these platforms while conveying the SportsCenter information to customers. o GoogleAdwords:trackandmaximizeROIusingvariousbudgetadjustments, documentation, and follow-up. Implement an online booking agent to capture more customers through ease of access in the ever-evolving digital world and enabling tracking through form coding to easily track leads generated from Google Adwords. • Increase profits through boosting sales and minimizing costs. Through reports and analysis, determining areas of strength and areas that could be improved, then taking it to the next step of finding ways to increase areas needing improvement. Examples include: visiting local parks and recreation centers to bring their summer camps to the facility, cold-calling campaign for new corporations to host parties, team building, and holiday parties and bringing in a soccer camp during the summer to attract new audiences. • Inventory control for GameZone video arcade. Responsible for inventory control, including maintaining records of all inventory and ensuring ticket values are calculated and updated based on cost of goods. 12/2010-5/2012 Assistant to the Vice President of Scheduling Shelton, CT Rinks at Shelton • Under the direction of the Vice President, scheduled and coordinated referees for all youth hockey games, tournaments and jamborees • Inputted all ice and event schedules for adult league, college, high school and youth hockey leagues/teams, camps, learn to skate programs, as well as all in-house events such as public skate, pickup hockey, etc.. • Maintained monthly accounting of invoices for ice customers to ensure invoices were paid in full in a timely manner. 6/2008 -4/2015 Intern, Customer Service, Music Operations Bridgeport, CT New York Islanders • 6/2008-9/2008 o Intern:cold-callingpotentialcustomerstoincreaseticketsales,participatinginplayer appearances and community events to spread awareness about the team and increase a community presence and oversaw/managed the silent auction table on game days. • 9/2008-4/2011 o GamedayCustomerService:Manageallcustomer/guestrelations,ensuringproblems were resolved and all customers were completely satisfied, supervise interns and assign various roles pertaining to each specific game day needs, coordinate groups during games for various interactive endeavors such as locker room tours, arena tours, and Tiger Tunnel (high-fiving players as they enter/exit the ice) and maintain thorough, courteous and knowledgeable assistance to each customer • 9/2011-4/2015 o MusicOperationsCoordinator:Developedandranthemusicprogramforgame operations before, during, and after each game. Responsibilities included, upkeep of song list to ensure database contained a variety of genres and the current trending songs, coordinate with the video production room so there were no “dark spots” during the game in which no music or videos were playing, pair music to in-game promotions to maximize customer experience regardless if the team won or lost. EDUCATION 2009-2012 Southern Connecticut State University New Haven, CT Bachelor of Science, Business Administration with a concentration in Management. Graduated Magna Cum Laude, 3.98 GPA PROFESSIONAL REFERENCES Rose Hebeler Principal, 360-Main Phone: 203-803-3016 Email: [email protected] Julie Alberghini Corporate Event Coordinator 784 River Road Shelton, CT 06484 Phone: 203-209-5195 Email: [email protected] Michelle Spiteri Senior Auditor, Maletta and Company, CPAs 43 Enterprise Drive Bristol, CT 06010 Phone: 203-676-9886 Email: [email protected]

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