Fresher Shibam Sen, Local Jobs & Service

WORK EXPERIENCE Teleperformance BPO - Time Warner - Customer and Technical Support October 21, 2014 - April 26, 2015 Convergys BPO - Dell Computers - Technical Support December 2015 - June 2016 Skyes Asia, Inc BPO - Centurylink - Customer Service Technician June 19, 2017 - May 2018 51talk! Online ESL Teacher February 3, 2017 - April 02, 2018 Tiktok - Transcriptionist - Part time (Project base) April 2019 – July 2019

I have been working for reputed Edutech startup in India named WhitehatJr as customer service executive for last 6 months and since I am hotel management graduate I have very perfect knowledge of customer service.

I am a hard-working person and I like to learn more and gain more experience and knowledge. I have excellent communication skills and interpersonal skills. I have worked for the Getmega company as a customer support executive. And I have more than 1 year experience.

I've worked in the BPO industry for almost 6 years and have experience in Outbound and Inbound calls as well as back-office jobs. I've handled different types of accounts like retail, car insurance, and credit card. I've been a real estate VA as well. I am a highly motivated and experienced sales representative with territory management, closing experience, and strong customer service skills, computer proficient with excellent verbal and written communication skills.