Human Resources Patrali Mukherjee, Business, Accounting, Human Resources & Legal

I am a hard-working professional who has been consistently praised as detail-oriented by my co-workers and management. Over the course of my career, I’ve developed a skill set directly relevant to the Account Manager role, including, effective problem-solving, time management and ways to increase productivity. Overall, I have consistently demonstrated communication, management, and teamwork abilities while in my current role as the Assistant Store Manager of a flagship Walgreens location in Manhattan. I currently oversee 70+ customer service associates from recruiting and onboarding to ongoing development, while managing the day-to-day operations of a 2-two-story high-volume pharmacy and retail store.

- Enthusiastic Customer Service Representative who specializes in building consumer relations. - Experienced in consumer behavioral studies, able to identify and solve consumer problems. - Previous experience in a high-paced marketing firm with the role of attending to customers' need through telecommunication. - Completed detailed call logs and reports - Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service. - Organized customer information and account data for business planning and customer service purposes

Worked on the project of Google Shopping Catalog on Client-site Google, Gurugram. Manipulating, cleansing & processing data using MIS tools. Provided diversified information services and researchassistance. Responsible for loading, extracting and validation of clientdata. Identify errors in the products classifieds by associates. Extracting raw data, drawing conclusions and developingrecommendations. Conducted PPC and display campaigns for end users. Formulated and executed analytics strategies for properties. Analyzed and reported the latest industry trends for businessimplications. Prepared and documented specifications for businessintelligence reports.

I am a active Recruiter with an experience of 6 Months as an intern in two companies namely Youthpoint and Emco careers. I have experience in Social media Hiring and also in campus placement. My role in both the companies was Sourcing and screening the resumes. Initial Interview process was handled by me and followed by my senior HR. I was individually handling a client in chennai for their requirements. I have experience in both technical and non technical hiring process and able to access portals like naukri PlacementIndia Freshersworld.