Incident Management Reenamary Rs Reenamary Rs Reenamary Rs, Websites, IT & Software

Dealing network related issues through calls mails and Incidents/Tickets. Recently UPGRADED L2 and i am working in wipro since 2018 at Banglore, karnataka.

Expert in providing high-performance technology solutions to meet challenging business demands using proven Information Technology Service Management (ITSM) standards recognized internationally. Equally as effective in organizational leadership, team building, and management with over 20 years of Information Technology (IT) experience.

Project Paragon is a group of skilled, experienced and Certified freelance IT Professionals, our team currently supports Desktops including maintenance and configurations, VoIPs via UCaas and Asterisk PBX, Network Configuration and Administration/Support for small business and enterprise level, we offer the lowest rates in the freelance market especially for starting companies. Please beware of fake identities pretending to be part of our team, if you are an interested client, please refrain from discussing with an individual.

Enhance team performance and maximize customers satisfaction by promptly managing incoming calls and implementing process improvements. A dedicated individual offering top-notch ability in program management, incident resolution, good verbal/written communication skills and pays good attention to details.