Freelancer Konstantine Kouzinoglou
BASIC
$ 50

IT Project Manager/Graphic Designer/Web Developer Konstantine Kouzinoglou, Design, Media & Architecture

Konstantine Kouzinoglou
Joined Jul 14, 2020

About Konstantine

Konstantine Kouzinoglou IT Project Manager with 10 years Experience, 5 years of Web Design, and 5 years of IT Support SUMMARY OF QUALIFICATIONS • Adept at instituting procedures that save time, reduce costs, and eliminate redundancies. • Team leader with demonstrated ability to build strong working relationships with coworkers. • Proven track rec...Expand

About freelancer

Konstantine
BASIC
Konstantine Kouzinoglou
(0 reviews)
Joined Jul 2020
Last seen
1 years ago
Konstantine Kouzinoglou 646-626-9916 | [email protected] | Fresh Meadows, NY 11366 IT Project Manager with 10 years Experience, 5 years of Web Design, and 5 years of IT Support SUMMARY OF QUALIFICATIONS • Adept at instituting procedures that save time, reduce costs, and eliminate redundancies. • Team leader with demonstrated ability to build strong working relationships with coworkers. • Proven track record working with senior management and department heads to assess and institute company-wide technical support policies and procedures. • Possession of strong technical skills, with Jedi proficiency in Windows as well as Mac environments. PROFESSIONAL EXPERIENCE Warshaw Incorporated – Ridgewood, NY 2016-Present IT Project Manager/Webmaster • Maintain networking, internet, and server communication between our two locations: New York and New Jersey • Facilitate corporate technological purchases and corporate product design. • Responsible for all company marketing, packaging design and manufacturing logistics. • Used graphic design abilities to create accurate technical documentation which is acceptable to the standard of the UL code. • Created and manage current company website. In development of an E-Commerce program to allow direct end user sales. Sussman - Long Island City, NY 2014-2016 Technical Support Manager • Worked directly with wide range of clientele to provide technical expertise for industrial boiler systems. • Assessed, documented, and resolved customer issues via phone, e-mail, and on-site consultations. Reported any outstanding issues to Engineering department. • Charged with personally handling all technical contact with customers and endusers. • Used graphic design abilities to create accurate technical documentation which was acceptable to the standard of the UL code. • Created a customer database with instant responses to frequently asked support questions. Loi - Midtown Manhattan, NY 2014-2015 Director of Media Operation • Completed all areas of design including logos, business cards, menus, and interior. • Oversaw purchase, renovation, and planning for new restaurant project which opened February 2015 • Charged with creating new training policies and procedures to improve training and create a new hire system. • Worked directly with Celebrity Chef Maria Loi as "right hand" to handle all media communication, email correspondence, event planning, and public appearances. • Created 3 websites to contribute to the growing Maria Loi organization including the company website, online store, and biography website. • Continued oversight and maintenance of all social media accounts as well as photography and live updates to all websites. Duravit USA - Duluth, GA 2011 – 2014 Technical Support Manager • Improved productivity and eliminated redundancies by instituting new technical support and training procedures that were implemented across organization. • Oversaw creation and implementation of Customer-Oriented Satisfaction program, which assessed and identified strengths and weaknesses of technical support policies and procedures. • Tasked with working across wide range of departments, sales staff, marketing department, and Level I, II, and III technical engineers to ensure partner satisfaction. • Remarkably improved efficiency in all facets of Tech Support, including decreasing time of inbound calls, time spent per client, and internal documentation. EDUCATION • New York Institute of Technology - Bachelor's of Science :: Information Technology - 2005-2008 • Kaplan University - Bachelor's of Information Technology with a focus in Health Informatics - 2009-2011

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