IT Service Desk Analyst / Desktop Support Richie Flores, Websites, IT & Software

Dealing network related issues through calls mails and Incidents/Tickets. Recently UPGRADED L2 and i am working in wipro since 2018 at Banglore, karnataka.

I am a full stack software and website developer . I have done so many several types of projects like e-commerce website , mobile apps (android &iOS) static and dynamic websites and seo of the websites also and i love to do this . So would love to work with you .

Web Programming: XHTML, CSS, Javascript, jQuery, XML/RSS Feed, PHP, MySQL, SQL Server, ASP.NET, C#, Light HTML5/CSS Software: Visual Studio Adobe Illustrator Adobe Photoshop Adobe XD ( for Prototypes and Framework.) Operating System and Server: Windows 7 and 10 Mac OS 10 and above Linux Windows Server 2008 and above Unitech Services ( Al Shaheen General Trading & Cont. Co. ) KUWAIT Technical Support Provide thorough support and Problems resolutions to the clients. Maintain composure and patience in face of difficult client situations. Assisting management with scheduling, service protocols clearly and efficiency. Unihope General Trading & Contracting Co. WLL KUWAIT Technical Manager Meet with clients to gather requirements, design sites and outline scope with schedules in a form of Time Line Document. Consider project proposals and evaluate feasibility Manager Web Projects with 8 to 12 Developers. Develop concepts, control project flow, and ensure deliverable milestone are met.

Skilled in Python, SQL, Tableau, Power BI, Big Data, AWS, Excel, Social Network Analysis Has got exposure to diverse platforms, technologies & tools like - Anaconda, MySQL, MYSQL Workbench, Tableau, Microsoft Excel, C and C++, Selenium, HP QC, Active Directory Server, .Net 4.0, MS Visual Studio, Web services (SOAP), Databases (Oracle & MS SQL). Have sound knowledge in Manual Testing Tools also in Mobile, Web, and Windows App testing. Familiar with Linux OS, Windows OS, Android OS, Microsoft Office. Working as a Data Scientist Intern at Orglens for the past 6 months. Worked as a Campus Dataprenuer Node Head for Step Up Analytics for 2 months. Worked as a QA Engineer for Wave Infotech Solutions Pvt Ltd for a year