IT Service Desk Analyst Mohammed Abdul Aziz, Websites, IT & Software

Dealing network related issues through calls mails and Incidents/Tickets. Recently UPGRADED L2 and i am working in wipro since 2018 at Banglore, karnataka.

Iam Solomon Raja, iam a desktop support technician, I have 11 year of experience in same field... technical support, installing windows and application, troubleshooting on hardware, software and networking, Printer support, mail support, Outlook configuration, technical support on Mobile, iPad and iPhone Active directory, Windows server, LAN / WAN, Troubleshooting, diagnosis, resolution & escalation

Expert in providing high-performance technology solutions to meet challenging business demands using proven Information Technology Service Management (ITSM) standards recognized internationally. Equally as effective in organizational leadership, team building, and management with over 20 years of Information Technology (IT) experience.

I have over 9 years of IT support experience as well as 5 plus years of project experience. My expertise includes Desktop administration, computer imaging, OS and application upgrades, as well as LAN support. I am currently in the market for a desktop support role with the option to advance to more of a virtual server or cloud support role.