Freelancer sathishmms 0
BASIC
$ 5

IT Service Desk Analyst Sathishmms 0, Other

sathishmms 0
Joined Sep 24, 2020

About sathishmms

I have two years experience in remote Support and service desk field. Roles & Responsibilities: * I'm supporting for an Australian BPO project in my company, the project name is called TELSTRA. * there are around 1000+ employees working. * My roles and responsibilities is, * Managing and monitoring all installed systems and infrastructure. *...Expand

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IT Service Desk Analyst

About freelancer

sathishmms
BASIC
sathishmms 0
(0 reviews)
Joined Sep 2020
Last seen
1 years ago

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To secure a position where my skills will be utilized to their maximum potential and opportunities to expand my skills to grow with the company. Experience: October 2018 - present Home care provider/ Office Assistant, Home Care Assistance • Schedule caregiver shifts • Administrative and clerical duties • Monitor client condition by observing physical and mental status • Provide personal care services in client’s residence • Transporting clients to medical appointments • Assist clients with mobility and physical therapy exercises April 2015 – June 2017 Order processor / order entry, Impact Canopies • Receive e-commerce (i.e. Amazon Vendor Central, Wayfair, Hayneedle, Houzz), stock, and custom orders • Process orders via Great Plains program • Create sales packets, packing slips, and process work orders • Generate shipping labels April 2014 – December 2014 Intake Specialist, DMCG INC. Bail Hotline Bailbonds • Triage incoming bail related requests and delegate to pertinent offices • Coordinate and follow up on leads • Assist with maintaining defendant files July 2012 – April 2014 Administrative Assistant, Water Heater Depot • Marketing and advertising (Craigslist) • Accounting (accounts payables) • Cashier • Inventory control and order supplies for both locations • Assistant to operations manager April 2007 – January 2009 Administrative Assistant, Wilshire Fireplace Shops • Operate multi - line phone system • Oversaw accounts payables and receivables • Generate and fax business – related documents • Coordinate shipping and receiving via Fed Ex and UPS June 2005 – February 2007 Customer Service /Receptionist, It’s Just Lunch Dating Service • Screen potential clients through multi - line phone system and walk - ins • Provided exemplary customer service • Assisted the president with office administrations duties Education June 2020 Certificate, Johns Hopkins University - Covid-19 Contact Tracing October 2011 – May 2012 Diploma, Westech College Major: Computerized Office Administration Eight certificates of merit for Academic Achievement Seven certificates of merit for perfect attendance Keyboarding 48 wpm; 10 key 200 KPM Skills • Exceptional written and oral communication skills • Proficient with Microsoft office applications • Excellent time management • Ability to multitask and meet deadlines • Team player; self - starter VOLUNTEER EXPERIENCE: April 2015 – Present American Cancer Society lead volunteer for ACS Pride/LGBTQ+ cancer education, outreach, events and parade activities in Long Beach, Los Angeles, and Palm Springs. June 2018 - Present Al Otro Lado and Rise to Reunite - Helping to reunite families at the border along with delivering humanitarian aid and supplies to shelters in Tijuana.
Other
Anything Goes
18 $
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