BASIC
$ 5
IT Support Engineer Danish Choudhrey, Websites, IT & Software
Danish Choudhrey
Joined Jul 7, 2021
About Danish
About freelancer
• Good technical knowledge to handle Support - Provide technical assistance and support for incoming queries and issues related to IT Infrastructure, computer systems, software, hardware, mobile devices and monitoring alerts and tickets.
• Installation of Windows server’s 2008, 2012, 2016. Installation, configuration and managing of roles and features Active Directory, DNS, DHCP and Group Policy, WSUS, Hyper-V Servers, Shared Folders, Ice Wrap Email solution & O365.
• Installation and Managing Symantec Endpoints protection Antivirus 14.2, Webroot, Vipre, TrendMicro and client definitions updates.
• Remote tools such as LogMeIn, Manage Engine, VNC, RDP, TeamViewer etc.
• Knowledge about IT tool preferably Service Now, JIRA, NOC@SAAZ, Auto task, Adidas, Sapphire, Fresh service, Summit and HP DAAS.
• Leading team, Team handling and mentoring the team.