Joel Tiangco's resume Joel Tiangco, Websites, IT & Software

Iam Solomon Raja, iam a desktop support technician, I have 11 year of experience in same field... technical support, installing windows and application, troubleshooting on hardware, software and networking, Printer support, mail support, Outlook configuration, technical support on Mobile, iPad and iPhone Active directory, Windows server, LAN / WAN, Troubleshooting, diagnosis, resolution & escalation

An analytical, self-motivated, and team-oriented individual with extensive experience providing strategic support/ guidance in first-point-of-contact, direct accountability IT roles. Note: Salary is negotiable

Provide second-level application software support for enterprise level and third party software/applications. Analyze system errors and troubleshoot network, server, and database errors. Document system bugs and maintain support ticket software.

I have over 9 years of IT support experience as well as 5 plus years of project experience. My expertise includes Desktop administration, computer imaging, OS and application upgrades, as well as LAN support. I am currently in the market for a desktop support role with the option to advance to more of a virtual server or cloud support role.