Junior Customer Service Specialist Sheba Sultana, Other

After completing my education, I started my career with TANWAR DATA SERVICES AGRA INDIA from August 2006 to December 2009 as a CONTENT/DATA PROFESSIONAL... Created several CONTENT/DATA PROJECTS with SCRAPING PRODUCT/SERVICES information from internet for different kinds of companies/industries including trading houses, media production, religious organization, multi level marketing companies, transport houses, gents wear manufacturers, herbal product manufacturing companies, education, tourism, NGO, engineering/industrial products companies, astrologers etc. then, Joined MALHOTRA GRAPHICS MEERUT INDIA in January 2010 as a CREATIVE GRAPHICS DESIGNER.... Created different types of GRAPHICS WORK like LOGO DESIGNING, BANNERS/COVERS DESIGNING, PRODUCT RETOUCHING, REMOVAL OBJECTS OR BACKGROUND FROM IMAGES, COLOR CORRECTION and so on using Adobe Photoshop & Illustrator graphics softwares for different kinds of products & services including herbal, industrial, engineering products manufacturers, NGO, trading houses etc and handled very efficiently several social media branding projects with digital photography to final delivery. After that, Since last February 2012... I had started working as an INDEPENDENT (SELF BUSINESS) CREATIVE PROFESSIONAL as mentioned above CONTENT/DATA PROFESSIONAL WITH INTERNET RESEARCH, GRAPHICS DESIGNING & SOCIAL MEDIA BRANDING WITH PHOTOGRAPHY and currently as a creative professional, seeking better opportunities and greater chances for working with international clients who want to collaborate with a talented individual or a professionals group. For your kind information... I provide my services 24 hours, 365 days and you will find me online when you need to discuss any issue and my way is good communication and honesty and shall make you get 200% satisfaction with the best quality service to reach the destination. I have no doubt you will be impressed with my experience and work results. I am anxiously awaiting your call and appreciate your time. You are most welcome for any short as well as long projects. any subject any quantity most welcomes.

Six Sigma Green Belt with ISO 9001 and 27001 implementer having more than 10 years of profound experience in customer service industry with more than 6 years of exposure in quality assurance. • Managing a team of quality analysts of voice process and ISO practitioner • Recognized for improving operational effectiveness by streamlining the processes and increasing customer satisfaction. Extensive experience in process training, call quality, ISO 9001 and ISMS 27001 internal with re-certification and surveillance audit, sales, and managing centre operations.

I am a skilled assistant and I pride myself on my ability to develop efficient protocols, streamline operations, and anticipate needs of others. I have experience coding invoices, managing high volume email accounts, drafting and editing official office communications. Creative thinking comes naturally to me so I am able to take initiative when given little instruction. I value clear communication and transparency. I'm always up for a challenge and to learn something new. Past employers have commended my strong work ethic and commitment to perfection. I will be a valuable asset to you and your team.

I have a variety of experience with editing, writing, teaching, college consulting, curriculum development, academic research, and education in developing countries. I prefer to do copy editing or rewriting, but am qualified to do academic writing if needed. I have previously edited long form texts for publications, and do extensive editing as an essay consultant for students applying to colleges in the US. I have also developed curriculum for schools to use both in person and online, and am comfortable with research and creating content.