Lifeguard Adam Kuplicki, Local Jobs & Service

Worked on 200+ calls a day, and enure to document the call conversation to make effective portfolio to resolve and settle the claims.

I am a hard working dedicated individual who can finish any task placed in front of him. I am able to multitask while answering phones and taking care of customers in person. I have managed approximately 25 employees at once while managing their work under little to no supervision. I specialize in review of CCTV. I am a quick learner and have a small learning curve.

WORK EXPERIENCE Teleperformance BPO - Time Warner - Customer and Technical Support October 21, 2014 - April 26, 2015 Convergys BPO - Dell Computers - Technical Support December 2015 - June 2016 Skyes Asia, Inc BPO - Centurylink - Customer Service Technician June 19, 2017 - May 2018 51talk! Online ESL Teacher February 3, 2017 - April 02, 2018 Tiktok - Transcriptionist - Part time (Project base) April 2019 – July 2019

June 2019 Guided students in their English ACT learning experience Explained English ACT concepts in a comprehensive manner Monitored and tested students for retaining information in study hall Bachelor of Arts in English with Minors in Creative Writing and Game Studies and Design