Network Engineer Pushpa Sangadi, Websites, IT & Software

Dependable Help Desk Support Specialist with 16 years of helpdesk experience with large companies. Seeking role for help desk support, while providing leadership for the team as well as growing the company’s end-user base from technical, business, and staffing perspectives

Excellent use of excel to create reports, data and MI creation. Experience in handling helpdesk via emails, chat and calls. Onboarding and off boarding users in various platforms and application

. 11+ years of total IT experience in IT consulting, system administration, networks designs/troubleshoot, IT Security and cloud infrastructure • 5+ years in IT management, operations and governance • 4+ years in handling IT projects and business management • 1+ years in practicing web development, DevOps, CI/CD, Infrastructure automation, quality engineering and release management • Good knowledge of creating Docker images and docker containers • Good knowledge of both AWS, GCP and Azure cloud platforms • Good knowledge on Shell scripting • Good knowledge on configuration management tools such as Terraform and Docker • A highly motivated, energetic individual, a team player with excellent communication and inter-personal skills • Excellent managerial skill and upskill development extended to team members

Expert in providing high-performance technology solutions to meet challenging business demands using proven Information Technology Service Management (ITSM) standards recognized internationally. Equally as effective in organizational leadership, team building, and management with over 20 years of Information Technology (IT) experience.