Office Manager and Legal Assistant Joelle Alexandria Hessing, Data Entry & Admin

I've worked as customer care specialist for various BPO companies. I've supported different countries and different line of business such as; finance, logistic, transportation (land and air) and telecommunications. I have intermediate knowledge using Zendesk. I can work on Microsoft Office and Google apps. I've been a Subject Matter Expert in 2 companies, supporting US financial account and UK transportation account. I was also a Delivery and Marketing Manager for 2 years. Other skills acquired through experience: Web Research, Data entry, Email Handling, Email/Chat Support, Social Media Marketing, Administrative Support, Zendesk, Google Apps, Outlook, CRM, Order Processing I'm easy to train and can also do self-training with provided materials. I can easily adapt to new kinds of work and changes that may occur. I am looking forward to grow with your business.

Email management - manage information flow in a timely and accurate manner Provide customer support via phone, chat or email Conduct web search as directed Perform other administrative tasks as provided

I am a dedicated Virtual Assistant and I can help you with any Data Entry and Admin tasks.

Hi! I'm Je-Ann. I've been a freelancer for 5 years and have acquired several skills. I'm obsessed with staying organized and making everyone's life easier. My specialties include quickly learning new skills as a virtual assistant, customer service professional, Social Media Manager, and strategist. I do Social Media optimization, content creation, blogging, basic SEO, web design, and development (WordPress). This is how I sum up the services I can offer. I always do anything I can to enhance my skills and I pride myself in being so dedicated at work. I also run my own freelance business and perform all the tasks on my own. This is my passion - to make my clients love the services I offer and retain them as my business partners. And for this, I am very grateful.