Office Manager Doaa Alkhateeb, Data Entry & Admin

Efficient with computers and at data-entry for nearly 20 years, and five years of professional experience with offering data-entry services and tech support. (Salary Negotiable)

Accounting Cycle - Chart of Accounts, Journalizing, Posting to Ledger, Trial Balance, Adjustments and Financial Statements Data Encoding Proofreading Email correspondence

Achievements :  Topper in English in senior secondary.  Passed Bsc.ISM with distinction.  Won scholarship for ranking first out of 123 students in MBA.  Awarded ‘MAHAKAVI SUBRAMINIA BHARATHIAR AWARD’ for ranking first in MBA in college.  Awarded ‘GOLD SHIELD AND CASH AWARD’ for ranking 3rd in ANNA UNIVERSITY in MBA. INDOSTAR CAPITAL FINANCE LTD Front Office/ Admin Executive. Nov’17 – Sep’18 1. EPABX (Contact Management) and front desk activities 2. Register Management and Vendor management 3. House Keeping Management and Petty Cash Handling 4. Checking of vendor bills and forwarding for payments. Maintaining expense details for all the vendors and following up with them. 5. Courier – Inward and Outward management including speed post 6. PAN INDIA admin management including office set up , courier management, branch wise inauguration details, manpower set up. 7. Maintenance of MIS branch opening and disbursement reports for PAN INDIA. Executive Assistant Activities : 1. Ticket booking , complete record maintenance , preparing MOM, providing data for presentation 2. Scrutinizing bills of all the State Heads and arranging for their reimbursment. 3. Maintaining expense details for the Business Head. 4. Monitoring all HR activities , taking care of recruitment for PAN INDIA. 5. Maintaining meeting appointments for Business Head and organising for the same. INITIATIVE: Complete office maintenance, infra and set-up of the organization since it is a start-up company. ELS INTERNATIONAL EDUCATION PATHWAYS PVT LTD Operations and Finance Executive. Aug’16 – Nov’17 1. ETS TOEFL TESTING– Test Centre Administrator and Proctor, incharge of TOEFL administrations. 2. EPABX (Contact Management) and front desk activities 3. Register Management and Vendor management 4. Printing of ID, Visiting and Access cards for new employees 5. Stock Management for Gift Items and Marketing Materials 6. House Keeping Management and Petty Cash Handling 7. Events organized : ELS Fair, US Commercial Services Fair. 8. Checking of vendor bills and forwarding for payments. 9. Travel Desk Management 10. Diesel Payments & Management of Receipts Finance activities : 1. Accounting of weekly payments in QuickBooks Intuit. 2. Bank Réconciliation Statement 3. Chennai and Branches student receipts and petty cash accounting 4. Online payment of PF, ESI, TDS and service tax and GST 5. Online telephone payments and recharge of petrol card 6. Credit card workings and reconciliation 7. Processing of employee reimbursements. INITIATIVE: Proper organization of stocks and maintenance of office cleanliness. HDFC BANK LTD Assistant Manager – Retail Branch Banking. Apri’14 – Aug’14 - 1. Cross-Selling of HDFC bank products to customers walking-In to the branch. - 2. Maintain deliverables such as cheque book, debit cards and pins of customers and inform them about collecting the same on a regular basis. - 3. Monitor CRM tool and customer related queries - 4. Generate leads for various banking products such as Insurance, Fixed Deposits, Savings - Account etc. - and provide a report to Frontline Sales team., - 5. Perform all back end operations for transactions such as Accounts Payable and intimate customers on a timely basis. - 6. Ensure and check proper stock of deliverables daily and enter them into the system. INITIATIVE: Acquired many new customers for insurance policies and opening of savings accounts. ELS INTERNATIONAL EDUCATION PATHWAYS PVT LTD Operations and Finance Executive. Aug’16 – Nov’17 1. ETS TOEFL TESTING– Test Centre Administrator and Proctor, incharge of TOEFL administrations. 2. EPABX (Contact Management) and front desk activities 3. Register Management and Vendor management 4. Printing of ID, Visiting and Access cards for new employees 5. Stock Management for Gift Items and Marketing Materials 6. House Keeping Management and Petty Cash Handling 7. Events organized : ELS Fair, US Commercial Services Fair. 8. Checking of vendor bills and forwarding for payments. 9. Travel Desk Management 10. Diesel Payments & Management of Receipts Finance activities : 1. Accounting of weekly payments in QuickBooks Intuit. 2. Bank Réconciliation Statement 3. Chennai and Branches student receipts and petty cash accounting 4. Online payment of PF, ESI, TDS and service tax and GST 5. Online telephone payments and recharge of petrol card 6. Credit card workings and reconciliation 7. Processing of employee reimbursements. INITIATIVE: Proper organization of stocks and maintenance of office cleanliness. HDFC BANK LTD Assistant Manager – Retail Branch Banking. Apri’14 – Aug’14 - 1. Cross-Selling of HDFC bank products to customers walking-In to the branch. - 2. Maintain deliverables such as cheque book, debit cards and pins of customers and inform them about collecting the same on a regular basis. - 3. Monitor CRM tool and customer related queries - 4. Generate leads for various banking products such as Insurance, Fixed Deposits, Savings - Account etc. - and provide a report to Frontline Sales team., - 5. Perform all back end operations for transactions such as Accounts Payable and intimate customers - on a timely basis. - 6. Ensure and check proper stock of deliverables daily and enter them into the system. INITIATIVE: Acquired many new customers for insurance policies and opening of savings accounts. AMTEX SOFTWARE SOLUTIONS PVT LTD Executive – Finance and Accounts Oct’12 – Aug’13 1. Working on TALLY ERP 9 software for the core finance team 2. Passing Journal vouchers, invoices booking for Chennai and Delhi 3. Direct contact with the CEO, and taking care of his personal and official transactions 4. Responsible for handling cash and bank related transactions and tallying physical cash on a daily basis. 5. Regular co-ordination with the bank and maintaining cordial relationships with them 6. Responsible for Vendor and creditor payments and filing of VAT,CST for Amtex group companies, and TDS online payment. 7. Responsible for Bank Reconciliation Statement and petty cash and housekeeping expenses. 8. Maintaining company seals and taking care of stationaries and proper management of them. 9. Raising of invoices-domestic and international and preparation of reports. INITIATIVE: Creation of new reports for fund management and requirement.

An administrative assistant with over 3 years of experience. Strong Microsoft Office Suite skills, success in streamlining operations, prioritizing projects, and boosting morale. Overall background covers a wide range of experiences, particularly in customer service, administrative operations, and creative fields. Experience: 1) Bulk Mail Processor/ Biola University/ Office of Marketing/ La Mirada, CA/ 2018-2020 Boosted interest in Biola University by ensuring the timely delivery of all marketing materials, "swag", student acceptance letters, and student rejection letters. Accomplishments include proactive management of inventory, streamlining marketing print jobs by creating new spreadsheets to keep better track of multiple print operations, and demonstrating great initiative by stepping in to assist the mail team by observing how they package and ship marketing materials. 2) Administrative Assistant/ Biola University/ Office of Digital Learning/ 2017-2018 Expedited Biola's expansion of online course programs by obtaining and vetting course approval document submissions by faculty and streamlining and a multitude of databases concerning important course and faculty information. Accomplishments include guaranteeing a smoother transition into online learning for all students by ensuring faculty members were properly trained for online teaching, increased student satisfaction by responding to email requests concerning technical difficulties on Canvas, and boosting workflow in my team by taking accurate meeting notes, distributing mail, and guaranteeing reliable access to course records. 3) Interim Receptionist/ Allan Hancock College/ Tutorial Center / August 2015- December 2015 Supervised the day-to-day functions of the Tutorial Center by coordinating student worker and tutee schedules, collaborating with faculty and staff concerning tutee needs and goals, managing confidential records concerning tutorial center applicants, and guiding walk-in inquiries or phone inquiries to various resources on campus. Accomplishments include raising confident in the Tutorial Center by creating a new, streamlined filing system to keep track of applicant records, empower students for success by analyzing student needs and finding them an appropriate tutor, and offering trouble-shooting expertise concerning printers and computers. Skills: -Microsoft Word, Excel, and Outlook. -Google Docs -Filing & Records Management -Data Entry -Time Management -Problem Solving -Oral & Written Communication -Customer Service