Operations Analyst Kevin Skelley, Data Entry & Admin

Accounting Cycle - Chart of Accounts, Journalizing, Posting to Ledger, Trial Balance, Adjustments and Financial Statements Data Encoding Proofreading Email correspondence

I've worked as customer care specialist for various BPO companies. I've supported different countries and different line of business such as; finance, logistic, transportation (land and air) and telecommunications. I have intermediate knowledge using Zendesk. I can work on Microsoft Office and Google apps. I've been a Subject Matter Expert in 2 companies, supporting US financial account and UK transportation account. I was also a Delivery and Marketing Manager for 2 years. Other skills acquired through experience: Web Research, Data entry, Email Handling, Email/Chat Support, Social Media Marketing, Administrative Support, Zendesk, Google Apps, Outlook, CRM, Order Processing I'm easy to train and can also do self-training with provided materials. I can easily adapt to new kinds of work and changes that may occur. I am looking forward to grow with your business.

Email management - manage information flow in a timely and accurate manner Provide customer support via phone, chat or email Conduct web search as directed Perform other administrative tasks as provided

I am a dedicated Virtual Assistant and I can help you with any Data Entry and Admin tasks.