Quality Assurance Analyst Monika Alvarado, Websites, IT & Software

29 Yrs of Professional Experience  2 Years - SAP – ABAP Consultant in a Manufacturing Company  3Years. - Sr. Manager HR & Performance Management in a BPO Company  3 Years – Sr.Manager Software Development & Database Administration MS SQL 2000 in a BPO Company  4 Years - Project Manager / Project Leader (Offshore Software Development in Embedded Sys)  5 Years - Manager - IT (In-House Software, Network & Communication) Application Software – New development, Upgrading & Migrating to Newer Tech. System Software – Installation, Configuration & Maintenance.  4 Years – Systems Analyst (Manufacturing Company)  8 Years – Senior Programmer (Manufacturing Company) Functional Experience  Possess strong functional skills in the following functional Domains: 1. Human Resource Management System, 2. Inventory control, Material Requirement Planning, Production Planning 3. Financial Accounting 4. Quality Control, Supply Chain Management, 5. Sales & Marketing and After Sales Service. Strengths  Excellent Communication skills & Grasping power.  Ability to work as a team & to coordinate among team members.  Excellent Analytical Capability.  Eager to learn many new things and work as per with interest.  Ability to think outside the box .  Excellent planner and always looks to the future when organizing projects. Always anticipates change and deals with it effectively.  Makes sure that the job is done, and that goals and objectives are reached.  Always approachable, contributes to other’s success, a team player, and is a good listener. Software Skills:  Programming Language : C#, VB.NET, VB-6, C, VC++,ABAP4  Database : MS Access. SQL Server2005, MySQL, Oracle11i  Operating System : Windows 7, Windows XP, Windows Server 2000 & 2003  Web Tools : HTML, XML , PHP, VBScript, Javascript  Web Server : IIS5.0,Apache  Microsoft Technologies : VB.NET,ASP.NET,ADO.NET.,  Microsoft Office 2007 : Excell,Word, Powerpoint, MS Project  IDE : Visual studio 2005, VS 2003, ABAP Workbench

• Sound knowledge of Software Development Life Cycle (SDLC) • Good domain knowledge of Virtual Fitness, Healthcare, Crop Insurance, and Online Billing • Experience of working on agile (scrum) and waterfall projects • Experienced in writing Test Strategy and Test Plan documents • Ability to analyze and dissect system requirements to create/execute test cases • Experience of creating and maintaining test cases in Test Rail, HP ALM, TFS, and HP Quality Center • Experience of Bug Tracking using Azure DevOps, JIRA, HP ALM, Team Foundation Server, and HP Quality Center • Experience of conducting Defect Review meetings to resolve defects • Experience of assisting business users in defining User Acceptance Testing, test cases, and plans • Able to establish and maintain test cases and test data • Experience of creating and maintaining Requirement Traceability Matrix, Test Summary, and Defect Report • Active participant and contributor in walk-through, inspection, review, and user group meetings for quality assurance • Experience of interacting with project managers, system analysts, and developers weekly to provide status and discuss the road-blockers faced by testing team • Experience of working closely with offshore resources, overseeing and managing assignments, reporting status and escalating issues faced by offshore team as needed. • Actively involved in Sprint Planning, Daily Scrum, Sprint Review, Backlog Grooming, and Sprint Retrospective meetings • Experience in Functional, Integration, and End to End Testing • Performed Backend Testing by executing SQL queries in MS SQL Server, MySQL Workbench, IBM DB2, and TOAD for Oracle • Ability to work on tight schedules and deliver in time • Strong analytical and problem-solving skills along with knack for adapting to changes and new environments

Dependable Help Desk Support Specialist with 16 years of helpdesk experience with large companies. Seeking role for help desk support, while providing leadership for the team as well as growing the company’s end-user base from technical, business, and staffing perspectives

Efficient professional with 10+ years of experience and a proven knowledge of software application development, database design and website architecture.