Freelancer Jennifer Kilzer
$ 25

Recruitment/HR coordinator/Admin Assistant Jennifer Kilzer, Data Entry & Admin

Jennifer Kilzer
United States, Clermont
Joined Jul 21, 2020

About Jennifer

Experienced HR/recruitment coordinator with excellent administrative support skills. Team player, independent worker, fast learner, great at multitasking and time management. Hilton alumni


About freelancer

Jennifer Kilzer
(0 reviews)
Joined Jul 2020
Last seen
1 years ago
JENNIFER E. KILZER Clermont, FL​​407.421.0382​​[email protected] OBJECTIVE To obtain a role within an organization that is integral to the success of the operation, and one that utilizes and challenges my strong communication, leadership, organizational, and interpersonal skills. WORK EXPERIENCE 2014 - June 2020 Hilton​Orlando, FL (remote) Recruiting Coordinator - Recruitment Operations Center • Administrative support for 20 recruiters and 4 recruitment managers in East region (57 hotels in Chicago/Midwest, Texas, NY/MidAtlantic, Atlanta, Orlando, South Florida/Puerto Rico). Processed offers of employment (averaged approximately 150 offers/week) for non-exempt hotel operations roles, including background checks. Handled all back-end candidate follow-up, including as a liaison with property-based Human Resources, to ensure candidate’s successful start • Served as Hilton’s main point of employment contact for over 300 Community Based Organizations. Provided weekly job listings, routed referred candidates to Hilton recruiters, coordinated and attended local job fairs and invited key contacts to onsite hiring events • Tracked requisitions and offers in Excel for billing. Compiled key metrics (applicants, offers, hires, and other statistics) for quarterly dashboards • Full cycle recruiting and sourcing for niche roles: Human Resources administrative and coordinator roles, Sales, Communications/PBX, Front Desk/Guest Services • Use of applicant tracking systems (Taleo, Phenom People) and background check systems (First Advantage, Sterling) among other job-related software systems. Proficient in Microsoft Office Suite, SharePoint, Tableau, Google Docs/Sheets, DropBox • Created paid job postings on Indeed and Hilton’s verified Facebook pages, including graphics/links as applicable. Advised recruiters on best practices for social media recruitment 2012-2014​Hilton Bonnet Creek & Waldorf Astoria Orlando​ Human Resources Clerk • First point of contact in Human Resources for all complex property Team Members. Constant daily Team Member interaction - answered inquiries, granted Team Member travel access, assisted walk-in job applicants with online application on Hilton Career site • Created weekly newsletter for campus-wide Team Member communication, managed digital bulletin boards using PowerPoint, metric reporting (SALT scores – Hilton’s Satisfaction and Loyalty program) • Handled the pre-employment process: oral drug testing and new hire paperwork (W-4, I-9, direct deposit forms), and assisted 2 HR Training Managers with Orientation preparation (checklists, place cards, nametags, new hire folders) • Supported Human Resources Director and 2 Assistant Directors with appointment setting and calendar upkeep • Assisted with special projects and HR events - Team Member Appreciation, benefits open enrollment, holiday parties, back to school events, Team Member Relief fund • Ordered office supplies and kept lobby area clean and tidy, managed lunch card distribution to leaders and vendors, mail sorting and distribution 2011-2012​Hilton Bonnet Creek & Waldorf Astoria Orlando Telecommunications/PBX Supervisor • Supervisor of daily operations in a high-volume PBX department for luxury complex property (1500 guest rooms) • Assisted management with operator scheduling and interviewing/hiring • Monitored operator performance to ensure adherence to luxury standards and verbiage • Responsible for initial and on-going operator training • Provided support to telephone technicians with setup/breakdown of meeting room /guest room equipment, troubleshooting as needed 2002-2011​Loews Hotels @ Universal Orlando Telecommunications Supervisor • Supervisor of daily operations in a high-volume call center for onsite resorts • Responsible for operator scheduling and interviewing/hiring • Assisted in creating and implementing quality assurance standards. Randomly monitored operator performance daily to ensure adherence to standards • Developed and initiated operator incentive program • Responsible for initial and on-going operator training EDUCATION Florida Atlantic University College of Business Certificate - Hospitality & Tourism Management Broward Community College Hollywood, FL SKILLS Strong verbal & written communication skills Excellent organizational skills & ability to work independently Ability to multitask and balance priorities, great time management skills Strong administrative support to all Team Members, Team player

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