Remote data analyst Shweta Singh, Engineering & Science

Worked on Avaya Products in contact center environment. ORGANISATIONAL EXPERIANCE- 5.3 Years  Below are the products I have worked on so far  AVAYA Communication Manager r6 & r8.  Application Enablement Services (AES)  Avaya Media Server S8800 and S8300  Session and System Manager r6 & r8.  Gateways G450 & G650.  Reporting Servers: Avaya CMS R16, R17 & R18 and N-Focus (WEB)  Call Monitoring Tools: NICE, Verint, ACR, NCR and WFO.  Avaya Aura Messaging and Mutare EVM,  CDR Servers: RDTT, Cube, Telesoft and Vera Smart  SolarWinds, Prognosis and PRTG Monitoring Tool,  Ticketing Tools: BMC Remedy, HP Open View and Service Now.  Faxcom

I am sarath kumar working networking engineer position. I have 3.6 year experience in same domain and also working based on ospf, bgp technology as well as using tool is crm Oracle, ca spectrum and using incident management is service now. If the issues are like link down, high latency, flapping and packet drops. Based on service is internet, point to point and mpls. We are using device cisco and huawei.

Support Manager / Project Manager / Implementation Manager / IT Manager Charter Communications (Spectrum) – Greenwood Village, Colorado 10/2017 – Present Sr. Manager – DOCSIS Support Desk Provide overnight leadership to the DOCSIS Support Desk ticketing Arris, Casa, and Cisco Cable Modem Transport System (CMTS) routers for the entire Charter Spectrum market. • Work with equipment vendors, NOC, and other technical verticals to troubleshoot and resolve issues and outages for the Charter High Speed Internet, Video, and Voice products. • Set up process and documentation for MOP/CRQ creation, review, and implementation to reduce errors and approval times. • Conduct hiring, coaching, development, and promotion of support desk engineers from entry level NE 1 to advanced level NE 3 with minimal direction from leadership. • Provide troubleshooting direction and critical thinking for a varying array of trouble tickets including outages, in a high stress environment with multiple levels of leadership monitoring updates. • Audit trouble ticket queue to ensure all tickets are worked accurately and in a timely fashion with all needed parties engaged. Randstad (Contractor supporting Bank of America) - Frisco, Texas 10/2016 – 10/2017 IT Program Manager V Direct cross-functional teams within several technical disciplines to deliver technology services and systems critical to the business and the security of the banking environment. • Manage and direct resources in day to day tasks to accomplish short term and long-term goals. • Conduct strategic planning sessions to document, secure, and direct resources for each phase (Define / Analyze / Improve / Control) of deliverables for multiple projects using agile methodologies. • Provide risk assessment and management during the life cycle of projects, reporting relevant information to Senior Management. • Plan and execute plans for the Kansas City Data Center exit and migration to strategic business centers within the continental US. Time Warner Cable - Dallas, Texas 07/2012 – 10/2016 Network Engineer II & III Provide implementation, operational, and end of life of the Arris and Casa Cable Modem Transport System (CMTS) routers for the Texas Region (Austin/San Antonio/Rio Grande Valley/ El Paso/Dallas/Wichita Falls/Kansas City and Lincoln areas). • Worked with multiple teams and vendors to plan and achieve new system installations, decommissions, OS upgrades, troubleshooting, and configuration management while maintaining on-time deliverables. • Developed and ran an inventory process against a vendor equipment design flaw and provided all logistical tracking for equipment replacement which hardened the network against potential equipment faults by 40%. • Managed and audited IP capacity, DHCP, and DNS for all services (HSD, VOIP, and Wireless) and aggregate optical 10 gigabit links between CMTS and Juniper QFX, resulting in increased performance to 3 x the capacity. • Developed instructional training material and led classes to disseminate information to local and remote team members. • Audited DNS system for incorrect and unused entries numbering in the 1000s, which reduced usage by 25%. Inter-Commercial Business Systems (ICBS) - Allen, Texas 01/2011 – 07/2012 Systems Administrator Determine operational functionality of several different types of telecommunications equipment for the development and implementation of test and verification processes. • Determined proper equipment and resource requirements while maintaining budget expectations to provide additional testing capacity which resulted in 30% increase in production. • Implemented network plans which included ATM, PPP, and ADSL connectivity across a wide variety of network devices and services including Gigabit speed copper, fiber and wireless; WAN speeds T1 thru OC-48. • Developed and led training sessions to individuals and groups on new equipment test processes/procedures.

Hi there.. My name is jezrael teriote 42 yrs old. working for a system design engineer for AV System Integration for almost 15 yrs. im also have a great knowledge for stage lighting and rigging for trusses and smoke effects.. i also do have a good knowledge for surveilance camera and motion sensor as well. I made a lot of training and seminar for me to learn and understand this type of work. but the only bad thing is that most of them they dont give any certification. i work in a small / BIG project for AV Integration from designing but also execution and documentation for submittal. I work as a Sales & Technical Manager for 8 yrs. and also a Project Manager for 1 yr. I encounter alot of diffrent type of project and design.. from small work like home design indoor or outdoor, schools to a big one like private office or a hotel and government project requirement. If you would like to know more about me.. just send me a mail