Social Media Manager Gabriel Mohr, Mobile Phones & Computing

NCR - Customer Engineer 2 09/2019 – 12/2020 Responsible for installation, maintenance, troubleshooting and repair of Point of Sale systems within a specific territory. Ordered, and installed replacement hardware as necessary to maximize system uptime. Experience includes equipment from a number of different manufacturers. Also responsible for providing Tier 2 services with medium-high complexity on the back-end systems (enterprise servers and large format printers) that support Point of Sale systems. Established and maintained good relationships with management and other personnel at numerous retail stores and locations. They included Wal-Mart, Starbucks, and Chick-Fil-A, among others. Good communication, particularly regarding when issues would be resolved, ensured client satisfaction. Work was performed independently with no direct supervision, while ensuring services provided to those customers were within the Service Level Agreements between NCR and the customer. Daily communication between team and management regarding regional progress of Customer Engineers. Nominated as single point of contact for new client of NCR within 1 month of hire by manager over 155 other local technicians.

E-Comm, QA, product support. Helping companies to improve the value of its social media platforms. I am effective to identify, triage, test, retest and resolve issues. Cross-functional communicator with a decisive and diligent approach to applying policies and handling daily issues troubleshooting to resolution.

Invite you and your all staff please come and help me teacher Approved my email address all live work station please teacher

I am skilled in using computer softwares and applications such as Microsoft Office and Adobe application.