Freelancer Adrian McGarity
BASIC
$ 15

Social Media Specialist-Remote Adrian Mcgarity, Data Entry & Admin

Adrian McGarity
Joined Jun 29, 2020

About Adrian

I have a BA in Media Studies with a concentration in Public Relations. I have skills in everything from video production to avid research. I'm proficient in Microsoft Office and have experience with Abode Software. I have most major social media platforms and have experience creating content for insights, sales, and engagements.Expand

About freelancer

Adrian
BASIC
Adrian McGarity
(0 reviews)
Joined Jun 2020
Last seen
11 months ago

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Krylle Enesario
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I have more than 6 years of experience in the BPO industry. I have worked as a Customer Service Representative for telco account (AT&T) handling billing for mobile, cable and internet connections which also includes Technical Support and Order Processing. I also had an experience in sales account (restaurant.com), where I called and talked to restaurant owners and managers to include their restaurants in our website listings. I have several Data Entry experiences and had also performed some VA tasks. I also worked for the Department of Education as a translator for modules (English-Filipino, English-Cebuano and English-Hiligaynon) for High School students. Currently, I am working for an e-commerce business (patpat.com) as a Team Manager. My primary responsibility involves coaching, mentoring and assisting agents in providing extensive customer service, processing refunds, fulfilling orders and responding to reviews in Sitejabber, Trsustpilot and Google Reviews. Before being promoted to a Team Lead position, my former duties were answering calls and emails from customers around the world, I also managed and answered chats from our Instagram and Facebook accounts. I have an average typing speed of 50-55 wpm with 98% accuracy. I have proficient knowledge using the following applications: Help Scout, Amazon Web Services, Zopim, QQ Email Platform, Jive (now GoTo), phone.com, Aweber, SalesForce, Google Services.
Data Entry & Admin
Data Mining
Customer Support
Email Handling
Data Entry
Transcription
5 $
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