Freelancer Terencia Tandoh
$ 50

Social Media Specialist Terencia Tandoh, Writing & Content

Terencia Tandoh
Joined Nov 14, 2020

About Terencia

I’ve worked as a marketing executive for a year, I am happy and be prepared to start this work. I’m looking forward to starting a new role. I skilled in: Writing and Content Strategy.

About freelancer

Terencia Tandoh
(0 reviews)
Joined Nov 2020
Last seen
10 months ago

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Giselle Marte Los Angeles, CA PSYCHOLOGY Bachelors Degree Speak English and Spanish Authorized to work in the US for any employer Work Experience Social Media Freelancer Have built a solid audience with two Instagram accounts from the ground up. One right now has about 5k and the other is slowly but surely growing with almost 300 followers and recently created it. I know enough about analytics and how to engage an audience enough to grab peoples attention. Nanny/Babysitter - Los Angeles, CA October 2018 to Present care for girls ages 8-10years old pick up from school take to activities make snacks from time to time make sure they do their homework/correct homework when done take to the park on Fridays and off days from school spend quality time , play some board games. Make dinner run errands Recruiter (Market Research) Multi-tasking - Fort Lee, NJ October 2017 to August 2018 NJ • Front desk • Answer incoming and make outgoing calls • Recruit respondents for paid studies for well known clients by interviewing and screening each person carefully. • Multi-tasking with keeping up with very specific quotas. • Must have good decision making skills when making a final decision if a person should or should not participate in a specific study based on experience with them on the phone. • Communicating with clients and respondents through phones and in person • Constant flow of respondent calls from time to time • Computer work/ administrative work Customer Service/Telemarketer Clothes for Kids Sake - Mountain Lakes, NJ January 2014 to March 2017 Answer a constant flow of customer calls with up to 7-8 calls in queue per minute. ● Manage high call volume with tact and professionalism. ● Accurately document, research and resolve customer service issues. ● Schedule Donations with goals to be met (goals always met) ● Data Entry ( job has its own computer program) ● Maintain and upbeat attitude in person and on the phones ● Knowledge of information to be given to donors when asked about something important Customer Service Tristar - Fairfield, NJ December 2012 to January 2014 Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. ● Accurately documented, researched and resolved customer service issues. ● Managed high call volume with tact and professionalism. ● Defused volatile customer situations calmly and courteously. ● Addressed and resolved customer product complaints empathetically and professionally. ● Gathered and verified all required customer information for tracking purposes. ● Acted professionally and patiently when addressing negative customer feedback. Store Associate Justice Clothing Store - Paramus, NJ November 2012 to December 2012 Greeted customers in a timely fashion while quickly determining their needs. ● Recommended merchandise to customers based on their needs and preferences. ● Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. ● Responded to customer questions and requests in a prompt and efficient manner. ● Engaged with customers in a sincere and friendly manner. ● Completed all cleaning, stocking and organizing tasks in assigned sales area. ● Worked alongside the other employees in a professional manner. Customer Service Care for Dogs - Paterson, NJ November 2011 to May 2012 Fed, Walked, showered dogs ● Maintained clean backroom where Dogs were kept ● Maintained clean cages at all times ● Maintained a clean front area where customers would walk in through ● Greeted Customers as they walked in and answered any questions they had. ● Prepare food for the dogs and prepared medicine as well ● Maintain a positive attitude at all times ● Carrying of heavy objects ● Bathed, trimmed and provided other grooming services for dogs Education Bachelor of Arts in Psychology Ramapo College of New Jersey - Mahwah, NJ 2017 Associate of Science in General Bergen Community College - Paramus, NJ 2014 High School Diploma Passaic County Technical Institute - Wayne, NJ 2012 Skills Microsoft office (5 years), Analytical/ Research skills (3 years), Team player / independent (10+ years), Interpersonal Skills (5 years), Marketing experience (2 years), Brand Ambassador (2 years), Experience with psychology and Mental health (5 years), Occupational Therapy( volunteer) (2 years), sales experience (5 years), Telecommunicating (5 years), Criminal Justice (4 years), Customer Service Skills (6 years), Medical Terminology (1 year) Additional Information Skills ● Creative problem solver Professional and mature Bilingual (English and Spanish) Maintains confidentiality Exceptional communication skills Dedicated team player Quick learner Accurate and detailed Customer-oriented Organized Computer Literacy and Data Good Work Ethic Reliable
Writing & Content
Content Writing
Web Content
Content Strategy
Editing & Proofreading
15 $
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