System Enginner/IT Support/IT Infra support Saravana Kumar, Websites, IT & Software
Joined May 16, 2021
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IT Specialist Desmond Clark, Websites, IT & Software
Provide second-level application software support for enterprise level and third party software/applications. Analyze system errors and troubleshoot network, server, and database errors. Document system bugs and maintain support ticket software.
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Microsoft SQL Server
SSIS (SQL Server Integration Services)
United States, New York
QA Lead Analyst Mohammed Rahman , Websites, IT & Software
• 8+ years of professional experience in the field of QA analyst/ Automation Engineer/Software Test Engineer. • Experienced in developing solid test documentation including test plans, test suites, test cases, and test matrices. • Extensively experienced in creating and designing Master Test Strategy Documents, Master Test Plan, • Test schedules Test Cases, Test Procedures and Test Scenarios. • Proficient in writing Test Scenarios, Functional and Integration test cases, Reviewing test cases and Estimating test cases execution. • Experienced in all phases of the Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC). • Ability to apply technical expertise to organize and implement Gray box and black-box test. Experienced in setting up Test environment for automation and database. • Strong Knowledge in performing Smoke, integration, Functional, Regression, System, Acceptance and Usability testing during different stages of the application development. • Ability to Coordinate with different people in Project to keep track of all the bugs and updating the track of the bugs using HP ALM/Quality Center. • Experienced in Analyzing system test requirements, Functionality, Developing Test Plans, Test cases, Preparing. • Test Data and managing them using HP ALM/Quality Center. • Extensively experienced in writing SQL Queries to conduct Back end testing. • Experienced in developing, trouble shooting and customizing Manual as well as Automation scripts using Quick Test Professional/UFT. • Expertise on Automation Testing Tools like UFT/Quick Test Professional (QTP). • Expertise in the Functional and Regression testing of Web applications and its functionalities using UFT/QTP. • Expertise in creating test scripts for UFT/QTP and Regression testing of an application. • Experience in testing Web Services request and response using SOAP UI tool. • Good at interaction with developers, managers and team members to coordinate job tasks. • Excellent analytical, problem solving, communication skills and interpersonal skill. • Self-starter, energetic, highly motivated team player with excellent communication/ problem-solving skills. • Lead QA process daily and maintaining sprint metrics. • Analyze business requirements and converting to technical requirements. TECHNICAL TOOLS: Testing Tools JIRA, HP ALM, Quality Center, UFT, SOAP UI Programming Language Java, Java Script, VB Script, C, C#, XML, HTML, SQL. Database MySQL, DB2, Oracle, SQL Server Operating System Windows, Linux/UNIX Work Experience QA Lead Analyst Sentient Buildings, Hastings-On-Hudson, NY October 2018 to Present Responsibilities: • Self-starter, working on a cross functional/agile team, and drive QA initiatives daily • Developing strong understanding of the commercial real estate business including building automation (BAS) and IoT solutions • Developing a strong understanding of the Neuro platform including feature set and how it is used in the field • Ensuring all quality of Neuro goals are met • Working with product manager, field ops, and development teams to understand the business scenarios, user requirements, feature implementation, and acceptance criteria • Establishing and evolve a QA process that includes test plans, required environments, tools, test cases, execution results, and metrics • Contributing to the user experience (UX) and usability of the software platform • Defining test cases including features covered, description, steps, expected results, and data scripts to be executed • Ensuring proper testing coverage by developing test cases based on the master feature list • Defining entry and exit criteria for the QA environment • Performing QA testing by executing test cases for functional, non-functional, system integration, UAT, and regression • Logging defects in the defect tracking system, Jira, and ensure repeatable steps are documented for developers to re-create and troubleshoot issues • Acting as an approver for the release process to ensure no critical or high defects are open for promotion to UAT • Leading and developing team members to perform the QA function • Defining metrics to support test coverage, defect density, severity, aging, regression, and production defects • Providing weekly status reports on progress and metrics at the completion of each sprint and release • Documenting QA standards and practices ensuring the team is using industry best practices • Defining opportunities to use and implement automation • Researching and introducing tools and techniques to improve the QA process • Contributing to the retrospectives and continual improvement • Analyze business requirements alongside product owner and project managers to convert into technical requirements • Analyze data in backend (Skyspark) to ensure quality data is present in the UI Environment: UFT, SOAP UI, HP ALM, JIRA, SQL, VB Script, Java, HTML, Windows, MS Office, Google Sheets, SLACK, Linux, Skyspark QA Analyst CableVision, Long Island, NY March 2015 to July 2018 Responsibilities: • Developed and executed end-to-end testing plans, regression and user acceptance test plans. • Involved in Project Test plan, Test cases based on software requirement specifications. • Involved in GUI, validations, Flows and Activities designed using Java against backend data. • Participated in requirement walkthroughs and creation of test plan. • Participated in Test Readiness Reviews, as necessary; assisted in the preparation of test estimates and project schedules • Documented test cases corresponding to business and functional requirements manually. • Involved in SQA Analysis, Design, and Testing of the application. • Performed different types of testing Functional, Regression, System, Back-end, UAT and Data Driven testing. • Documented and communicated test results using HP ALM. • Developed detailed Test Plans and Test Cases in HP ALM and executed them. • Created complex SQL queries to test convert data from a non-oracle source. • Performed Functional and Regression Testing in a pre-production environment using UFT. • Created new Automated Test Scripts using UFT. • Used UFT to test the different functionalities in web application using VB scripts. • Developed and executed automated scripts under Hybrid Automation Framework using UFT. • Involved in testing Restful web services using SOAP UI. • Worked with development team to ensure 'testing issues' are resolved on the basis of using defect reports. • Participated in weekly meeting with the management team and walkthroughs. Environment: UFT, SOAP UI, HP ALM, JIRA, SQL, VB Script, Java, HTML, Windows, MS Office. Test Engineer Everyday Health - New York, NY November 2012 to February 2015 Responsibilities: • Created detail Test cases for each test phase to ensure complete coverage. • Participated in creating and reviewing Test Plan, Test Scenarios, and Test Cases. • Analyzed user requirements and functional specifications to create Test Cases and procedures. • Worked with development teams to invest and correct software bugs and deficiencies based on testing results and involved in defect tracking and resolving production logs. • Performed Positive and Negative data testing and Boundary testing. • Performed GUI, Functional, Regression, System, Back-end and User Acceptance Testing. • Worked on Requirements, Test Plan, and Test Lab and Defects modules in Quality Center. • Prepared Test Cases, Procedures and Requirements Traceability Matrix using Quality Center. • Wrote SQL queries for database backend testing, research and validation. • Created and prepared the test data and test scripts in QTP for Data Driven Testing. • Generated automated test scripts for functional and regression testing using QTP. • Participated in test case automation using structured, key word driven framework with QTP. • Interacted with Business Analyst/Users/Developers for gathering requirements. • Maintained meetings with the technical teams and management, developed proper documentation, validated current production environment. • Coordinated with the UAT and Project management teams and performed User Acceptance Testing with the Users. Identified and reported defects through the standard process and documents set up by the project. Environment: HP Quality Center, QTP, MS Office, UAT, VB Script, Java, HTML, SQL, Windows. QA Tester Citibank June 2010 to October 2012 Responsibilities: • Analyzed specification and created test plan, test data, test cases, and test scripts for functional and Regression testing. • Coordinated with the onsite QA team to work on design and develop the Test Strategies. • Conducted Regression Testing on various builds of the application and reported the defects to the developers. • Responsible for tracking defects using Quality Center and making sure that the defects are efficiently passed from one layer to another sting. • Performed negative testing to find how the functions performed when system encountered invalid, unexpected values. • Involved in database testing by writing and executing SQL queries to ensure that data entered has been uploaded correctly into the database. • Tested the interface between database and the application. • Utilized the expertise in VB script to develop QTP scripts. • Involved in manual testing and automated testing using Quick Test Pro. • Worked on the regression automated testing using QTP. • Wrote modification requests for the bugs in the application and helped developers to track and resolve the problems. • Preparation of bug defects report through bug tracking tool. Environment: MS Office, MS Excel, QTP, UAT, JIRA, SQL, Java, VB Script, Quality Center, Windows. Education Bachelor's of Science in Science, St Francis College - Brooklyn, NY 2014 Skills QA (7 years), QTP (7 years), sql (7 years), alm (7 years), JIRA (7 years), UFT, Selenium, SQA, Quality Assurance
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PROJECT PARAGON I.T SERVICES Project Paragon, Websites, IT & Software
Project Paragon is a group of skilled, experienced and Certified freelance IT Professionals, our team currently supports Desktops including maintenance and configurations, VoIPs via UCaas and Asterisk PBX, Network Configuration and Administration/Support for small business and enterprise level, we offer the lowest rates in the freelance market especially for starting companies. Please beware of fake identities pretending to be part of our team, if you are an interested client, please refrain from discussing with an individual.
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IT Support Engineer Danish Choudhrey, Websites, IT & Software
Has over 10+ years of experience in Information Technology of IT Infrastructure Management, Installation & Configuration, Troubleshooting, Support, Remote Support, Vendor management, SLA management, Incident management, Change management, Maintenance and monitoring, Projects management, Asset management, Procurements, Team management currently working as a IT Support Engineer in Traydstream Pvt. Ltd.
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