Freelancer Pranay Reddy
$ 20

Technical Writer Pranay Reddy, Writing & Content

Pranay Reddy
Joined Mar 22, 2021

About Pranay

Highly analytical and project-oriented professional offering 3 years of multifaceted experience in creating Maintenance Manuals, Installation Instructions Manuals and Parts Authoring using STE (Simplified Technical English) Arbortext Epic Editor, Windchill, and MS office Suite for leading company in Automobile, Agriculture and Construction Equipment Manufacturers around the Globe.Expand


Technical Writer

About freelancer

Pranay Reddy
(0 reviews)
Joined Mar 2021
Last seen
6 months ago

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Sarah Kruhlak
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I am a graduate of Western Washington University with a BA in English - Creative Writing and a minor in Technical Writing and Editing. I currently work at Converisca, an SaaS company that produces an AI sales assistant. For a little over two years I worked as a Technical Support Specialist, where I spent my days working with customers to trouble shoot issues, I helped them with everything from password resets to issues with their software integrations. When I wasn't doing that, I was my team's documentation expert, working on both internal team documentation and some external, customer facing documentation. Seven months ago I was given the opportunity to move over to our Conversation Services team as an AI Data Analyst. I now provide backend support by providing live quality assurance to our AI and assisting our Data Science team in creating better models for the AI assistant. The other half of my day is spent updating and creating documentation for our team on how to use our tools and various processes. I have also done training seminars and created a few training videos. The following is a list of just a few of my skills: -Google Suite -Slack -Salesforce -Customer Service Expertise -Written Communication -Storytelling -Critical Thinking -Troubleshooting -Copy Writing -Editing and Peer Review -Writing Internal and External Software Documentation
Writing & Content
Article Rewriting
Content Writing
Copy Editing
Creative Writing
Technical Documentation
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