Freelancer Jennifer Nawrocki
BASIC
$ 20

Virtual Office Manager Jennifer Nawrocki, Data Entry & Admin

Jennifer Nawrocki
Joined Sep 17, 2020

About Jennifer

Guaranteeing you will not find someone who is as diversely experienced like myself. For example, within those 2 pages my resume offers the expansive career, volunteer endeavors and personal interests accomplished since I joined the work force. Though all these opportunities gave me the ability to relate and understand the needs and wants of client...Expand

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About freelancer

Jennifer
BASIC
Jennifer Nawrocki
(0 reviews)
Joined Sep 2020
Last seen
1 years ago
Guaranteeing you will not find someone who is as diversely experienced like myself. My personal history offers an expansive career, volunteer endeavors and personal interests accomplished since I joined the work force. Though all these opportunities gave me the ability to relate and understand the needs and wants of clientele and coworkers both personally and professionally. Within these work environments I maintained non managerial and leadership roles thereby allowing me to succeed and companies to prosper over the years. From creating 3-D models of plane parts for a Boeing subcontractor, to directing a children’s play, working in a restaurant, selling merchandise, being a rental office manager as well as fundraising and educating others my basic knowledge of how systems and personnel interact would be beneficial for your company. I excel in designing and creating from scratch though am able to easily follow a model using materials available and gaining those that aren’t. I am able to build a rooms atmosphere to look like a beach or embody elegant austere. In the process I can break down any task to teach someone who has never heard of it before. I know when to step in and build strength and when step down to allow others the confidence of achieving teamwork goals. I believe in a capitalist society as long as it doesn’t interfere with humanitarian and environmental requirements. Mostly I am loyal and once you have gained my respect you will find my protection and production values soar. My wisdom is easily seen when you contact me to learn more or at the least you will have gained a great listener as a friend. Looking forward to meeting you.

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Krylle Enesario
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CUSTOMER SERVICE REPRESENTATIVE Krylle Enesario, Data Entry & Admin
I have more than six (6) years of experience in the BPO industry. I have worked as a CSR for these AT&T accounts (UVERSE, Mobility, DirecTV, Telco SouthEast, and MidWest). I have also worked for restaurant.com, and currently, I am working for an e-commerce company (patpat.com) as a Team Manager. Here are my skills and software/app knowledge. ✔ Convert any files from one format to another. ✔ Convert any files to links using AWS (Amazon Web Services) for easy web access anytime, anywhere. ✔ Access PCs and mobile devices remotely with TeamViewer. ✔ Shorten long links using bitly. ✔ Run android APPS on PC using Android emulators (LD Player, BlueStacks). ✔ Process refunds in ADYEN, STRIPE, CHECKOUT, PAYPAL, BOLETO, Klarna, etc. ✔ Data Entry (Microsoft Word, Microsoft Excel, Spreadsheet, Google Docs, Google Sheets). ✔ Respond to disputes in PayPal. ✔ Respond to negative reviews in Trustpilot, BBB and Sitejabber. ✔ Creating and editing images (basic) in lightroom, photoscape, and Picasa. ✔ Email handling through Outlook, QQ email, Gmail, Ali Mail, and PDESK (a native-owned email ticketing service by patpat.com). ✔ Reply to chats using Salesforce. ✔ Answer phone calls (inbound and outbound) using VOIP services such as GoToConnect (formerly Jive) and phone.com. ✔ Upload, download, modify files in Google Drive, Dropbox, Amazon Drive, Xiaomi Cloud, and Microsoft OneDrive. ✔ Manage Facebook/Instagram business accounts. ✔ Order processing, billing, and sales (AT&T CRM). ✔ Order tracking (17Track, ParcelsApp, Aftership, etc.). Provide customers with a local courier's name, local tracking number, and phone number to call and ensure delivery. ✔ Order modification (modify customers' orders change request e.g. color, size, quantity, etc.). ✔ Social Media pages (Facebook, Instagram, and LinkedIn) manager. ✔ Translate English to Filipino and other Philippine dialects (Hiligaynon aka Ilonggo, Cebuano, Karay-a, and Chavacano Zamboangueno). ✔ Track time using Time Doctor and Hubstaff. ✔ Daily use of Skype, WhatsApp, and Slack chatting services. ✔ Web Research (Google, Bing, Yahoo search engines and company directories). If you find the above skills helpful or relevant to what you need, please do not hesitate to communicate with me on this platform. I look forward to hearing from you soon. God bless!
Data Entry & Admin
Data Entry
Transcription
Data Mining
Customer Support
Email Handling
5 $
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