Freelancer Jennifer Nawrocki
BASIC
$ 20

Virtual Office Manager Jennifer Nawrocki, Data Entry & Admin

Jennifer Nawrocki
Joined Sep 17, 2020

About Jennifer

Guaranteeing you will not find someone who is as diversely experienced like myself. For example, within those 2 pages my resume offers the expansive career, volunteer endeavors and personal interests accomplished since I joined the work force. Though all these opportunities gave me the ability to relate and understand the needs and wants of client...Expand

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About freelancer

Jennifer
BASIC
Jennifer Nawrocki
(0 reviews)
Joined Sep 2020
Last seen
8 months ago
Guaranteeing you will not find someone who is as diversely experienced like myself. My personal history offers an expansive career, volunteer endeavors and personal interests accomplished since I joined the work force. Though all these opportunities gave me the ability to relate and understand the needs and wants of clientele and coworkers both personally and professionally. Within these work environments I maintained non managerial and leadership roles thereby allowing me to succeed and companies to prosper over the years. From creating 3-D models of plane parts for a Boeing subcontractor, to directing a children’s play, working in a restaurant, selling merchandise, being a rental office manager as well as fundraising and educating others my basic knowledge of how systems and personnel interact would be beneficial for your company. I excel in designing and creating from scratch though am able to easily follow a model using materials available and gaining those that aren’t. I am able to build a rooms atmosphere to look like a beach or embody elegant austere. In the process I can break down any task to teach someone who has never heard of it before. I know when to step in and build strength and when step down to allow others the confidence of achieving teamwork goals. I believe in a capitalist society as long as it doesn’t interfere with humanitarian and environmental requirements. Mostly I am loyal and once you have gained my respect you will find my protection and production values soar. My wisdom is easily seen when you contact me to learn more or at the least you will have gained a great listener as a friend. Looking forward to meeting you.

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I have more than 6 years of experience in the BPO industry. I have worked as a Customer Service Representative for telco account (AT&T) handling billing for mobile, cable and internet connections which also includes Technical Support and Order Processing. I also had an experience in sales account (restaurant.com), where I called and talked to restaurant owners and managers to include their restaurants in our website listings. I have several Data Entry experiences and had also performed some VA tasks. I also worked for the Department of Education as a translator for modules (English-Filipino, English-Cebuano and English-Hiligaynon) for High School students. Currently, I am working for an e-commerce business (patpat.com) as a Team Manager. My primary responsibility involves coaching, mentoring and assisting agents in providing extensive customer service, processing refunds, fulfilling orders and responding to reviews in Sitejabber, Trsustpilot and Google Reviews. Before being promoted to a Team Lead position, my former duties were answering calls and emails from customers around the world, I also managed and answered chats from our Instagram and Facebook accounts. I have an average typing speed of 50-55 wpm with 98% accuracy. I have proficient knowledge using the following applications: Help Scout, Amazon Web Services, Zopim, QQ Email Platform, Jive (now GoTo), phone.com, Aweber, SalesForce, Google Services.
Data Entry & Admin
Data Mining
Customer Support
Email Handling
Data Entry
Transcription
5 $
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