VVS - CV for "Production Support MSSQL DBA". V Vs, Websites, IT & Software

Excellent use of excel to create reports, data and MI creation. Experience in handling helpdesk via emails, chat and calls. Onboarding and off boarding users in various platforms and application

Provide second-level application software support for enterprise level and third party software/applications. Analyze system errors and troubleshoot network, server, and database errors. Document system bugs and maintain support ticket software.

My skills specially are on CSS, PHP, HTML . I completed my Bsc in CSE from American International University Bangladesh. Right now i am a intern student. As a fresher , technically i do not have any professional experience BUT i did so many PHP work on my Web Technology course . And i also have so much interest on adobe illustrator and MS office. i am working on it.

I have over 9 years of IT support experience as well as 5 plus years of project experience. My expertise includes Desktop administration, computer imaging, OS and application upgrades, as well as LAN support. I am currently in the market for a desktop support role with the option to advance to more of a virtual server or cloud support role.