VVS - CV for "Production Support MSSQL DBA". V Vs, Websites, IT & Software

Web Programming: XHTML, CSS, Javascript, jQuery, XML/RSS Feed, PHP, MySQL, SQL Server, ASP.NET, C#, Light HTML5/CSS Software: Visual Studio Adobe Illustrator Adobe Photoshop Adobe XD ( for Prototypes and Framework.) Operating System and Server: Windows 7 and 10 Mac OS 10 and above Linux Windows Server 2008 and above Unitech Services ( Al Shaheen General Trading & Cont. Co. ) KUWAIT Technical Support Provide thorough support and Problems resolutions to the clients. Maintain composure and patience in face of difficult client situations. Assisting management with scheduling, service protocols clearly and efficiency. Unihope General Trading & Contracting Co. WLL KUWAIT Technical Manager Meet with clients to gather requirements, design sites and outline scope with schedules in a form of Time Line Document. Consider project proposals and evaluate feasibility Manager Web Projects with 8 to 12 Developers. Develop concepts, control project flow, and ensure deliverable milestone are met.

Dear Hiring Manager, As a well-experienced software delivery professional, I read your posting with keen interest and I felt motivated to submit my resume for your review. My flare for advancing technical performances, improving systems’ competency via the implementation of modern technical strategies, offering supports to users, and driving team advancement through trainings, gives me great mettle and confidence in my ability to bring quantifiable improvement to the technical arm of your organization. Revamping systematic productivity and competitive performance by skillfully aligning resources with objectives is one of the many ways I served an instrumental role in the success of all past employers. Equipped with firsthand experience in advancing and maintaining systems competency and capacity. I am also well-versed in multiple functions Including Requirement Gathering, Risk Assessment/Management, System Maintenance, Workflow Reengineering, Cost Management, Strategic Planning & Execution, Software QA, Technical Support, Project Management/Development, Requirement Testing, Staff Training & Development, implementation and support practices while enforcing compliance with best practices. My expertise in facilitating overall workflow, with a reputation for providing exceptional consultative support, are key strengths. As a result-oriented individual with a rigorous work ethic, my core strengths in technical needs analysis, operational direction, and systems maintenance are sure to render me an immediate asset to your organization. Thank you for your time and consideration. I would be happy to discuss my qualifications in an interview setting further. Sincerely, Charles M. Johnson.

Provide second-level application software support for enterprise level and third party software/applications. Analyze system errors and troubleshoot network, server, and database errors. Document system bugs and maintain support ticket software.

I have over 9 years of IT support experience as well as 5 plus years of project experience. My expertise includes Desktop administration, computer imaging, OS and application upgrades, as well as LAN support. I am currently in the market for a desktop support role with the option to advance to more of a virtual server or cloud support role.