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Shashank Shah
BASIC
India, Petlad
Sr. Software Quality Assurance Engineer (Full Stack - QA) Shashank Shah, Websites, IT & Software
Having over 5+ Years of experience as Software Quality Assurance Engineer (QA) in the filed of IT. - Experienced in Mobile App (both Android & iOS), Web App & Desktop App testing. - Experienced in API Testing. - Good Familiarity with SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle) & Bug Life Cycle. - Working on different software development methodologies like Waterfall, Agile, V-Model as per the requirement. - Hands-on working experience in Agile (Scrum & Kanban) & Waterfall methodology. - Performed Functional, Regression, Integration, Negative, Smoke Testing, Database Testing, User Acceptance, Business Acceptance, Sanity testing & Browser Compatibility. - Prepared Test Plan, Test Cases, Bug Tracking & Reporting. - Involved in requirements analysis to ensure that all requirements are met. - Execute Bug verification testing and collecting the updated information. - Conducting application compatibility testing using different mobile devices on Android & iOS platforms. - Good interpersonal skills, result oriented, self-starter, Analytical skills and effective problem-solving ability, hard working with pursuing and enthusiasm to learn new technologies and undertake challenging tasks. - Good work ethics with excellent communication and interpersonal skills. - Understanding the Client requirements and Functionalities. - Passion for playing various games using PC's, Laptop, Mobile & game controllers (XBOX/ PSP) Technical Skills :- •Operating Systems: Windows , Linux, Android, iOS. •Database: MySQL, PostgreSQL, SQL Server 2017. •Development tools: Android Studio, Eclipse, Cordova. •Testing Tools: Postman, SwaggerUI, SoapUI, Jmeter, Selenium IDE & Web driver, TestNG, Invision, Avocode. •Defect tracking Tools : JIRA, Mantis, Bugzilla. •Data Analysis / Data Mining Tools: Tableau, MS Power BI, Orange. •Domain knowledge: E-commerce, Hotel, Agriculture, Healthcare, Education, HRMS and CRM.
Websites, IT & Software
Agile Project Management
Mobile App Testing
Scrum
Software Testing
Website Testing
22 $
Muharrem Ustun
BASIC
United States, Columbus
Software Test Engineer Muharrem Ustun, Websites, IT & Software
My Skill Set: Technical Skills:  Java  SQL  Selenium WebDriver  Selenium Grid  TestNG  JUnit  IntelliJ IDEA  Maven  Cucumber / Gherkin  Jenkins  REST Assured  Postman  JDBC  MySQL  Data Driven Testing (DDT)  Behavior Driven Development (BDD)  Page Object Model (POM)  Hybrid Framework  CSS Locators  XPath  Apache POI Soft Skills:  Agile – Scrum  Waterfall  SDLC  STLC  Requirements Traceability Matrix (RTM)  Bug / Defect reporting  Jira  Sprint Grooming  Writing / Designing test cases  Scrum Ceremonies Testing Skills:  Automation testing  Manual testing  Regression testing  Functional testing  System testing  Integration testing  Unit testing  Black-box testing  UI / GUI testing  Frontend testing  Backend testing  Smoke testing  API testing  User Acceptance Testing (UTA)  Component testing  End-to-end testing Related Work Experience: August 2019 – present Automation Software Test Engineer Mersys LLC, New Jersey - Web based school management software called Campus (https://basqar.io) - Automation testing (%80) and manual testing (%20) - Test framework with Java, Selenium WebDriver, TestNG, Cucumber - Agile – Scrum methodology - JIRA tracking tool - Page Object Model (POM) - JDBC libraries with MySQL - REST Assured and Postman - Maven for managing dependencies - Jenkins for continuous integration - Data Driven Testing (DDT) with Apache POI for handling MS Excel files Other Work Experience: I have worked as Mathematics Teacher, Head of Math Department, Vice-Principal, Principal and Education Specialist in different schools and educational institutions in Nigeria, Kazakhstan and the USA for the previous 20 years. For the detailed information, please refer to my LinkedIn account (https://www.linkedin.com/in/muharrem-ustun-8397618b/).
Websites, IT & Software
Agile Project Management
Java
MySQL
Selenium
Test Automation
35 $
Tanna Matthews
BASIC
United States, Nashville
IT Project Manager Tanna Matthews, Websites, IT & Software
Highly skilled executive IT professional with almost a decade of experience focusing on transformational cost-saving architecture, efficient personnel support, and dedicated customer service. Drives innovative change while managing staff, possessing ability to develop individual skills and mentor team members while maintaining accountability to corporate standards. ▪ Accomplished technology expert who provides leadership, creating strategic vision while effectively communicating complex technical language to diverse audiences including customers, internal team members, and executive-level stakeholders. ▪ Strong problem-solver with experience navigating challenges and budget pressure to identify root causes and cautiously elevate company-wide systems with advanced and innovative solutions. ▪ Natural learner and collaborative partner working to integrate systems, prioritize fixes to common issues, and to bridge organizational and process gaps to meet program objectives. ▪ Adept at investigative procedures that determine potential risks and threats, inefficiencies, and data quality advancements. Jama, Jira, Project Management / Visio / Microsoft Office Suite (Word, Excel, PowerPoint, Project) / Lotus Notes / SharePoint / Ross ERP System (Aptean) /ChangeGear PROFESSIONAL EXPERIENCE CGS Administrators, LLC, Nashville, TN April 2021 – Present IT Project Manager (4/2021 to Present) Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Responsible for lesser number of work efforts simultaneously and work efforts consisting of smaller size, low complexity and minimum system and customer impacts. ▪ Develop and monitor project plans, risk management plans, and project documentation from scope to post implementation. Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards. ▪ Identify items that impact the scope, budget, risk, and resources of the work effort. Monitors resource requirements based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted. Advanced Composites Inc., Nashville, TN, Sidney, OH, Aguascalientes, Mexico Jan. 2016-Jun. 2020 Manager of IT Applications (5/2019 to 6/2020) Directed all growth of technology-based aspects and support services staff for corporate-wide application systems, including ERP, CRM, document retention, MES, web-based internal and external sites, and enterprise and non-enterprise application systems. Trained cross-functional departments in new and existing technology implementations. ▪ Conducted capacity planning to measure configuration and programming for all applications relative to current and future business and manufacturing activities. Analyzed metrics and daily reports to review team status and ensure 99.9% SLA of all applications. ▪ Applied diligent oversight to all budgeting, purchasing, and procurement to optimize resources and upgrade technical solutions for $700-$800K annual budget. Maintained current revision levels and updates on all ACP applications. ▪ Executed Phase 1 of Laboratory Information System (LIMS), overcoming team resource constraints in partnership with key stakeholder and escalating project to higher priority in order to maintain momentum. IT Applications Assistant Manager (11/2017 to 5/2019) Oversaw application development team of up to 20 professionals, driving production and developing enhancements to achieve business objectives. Promoted customer satisfaction throughout organization and project management, delivering effective solutions within timelines and established budget. Monitored workflow and provided regular feedback to internal departments. ▪ Spearheaded continuous improvement processes, analyzing budgets and operations to identify and implement streamlined procedures. ▪ Implemented proper UAT and QC environment and process structure for ERP system, researching how Radley and FMES were connected and using strong vendor relationships to learn backend connections. Resolved integration hurdles for successful setup and installation. ▪ Responsible for the development, execution, and maintenance of project communications. Facilitates effective communications between all parties involved in the project and/or work efforts. This will include meetings, correspondence, status reports and other documentation. IT ERP Specialist (1/2016 to 11/2017) Interfaced across organization to develop complex projects from beginning to end, prioritizing components and functionality for ERP system. Gathered technical specifications and requirements directly from customers to determine appropriate system configuration and setup. Analyzed and investigated issues reported by end users and applied rigorous quality assurance prior to new releases in production environment. ▪ Collaborated with Sales and Accounting to develop J-SOX standardization project in order to monitor price changes for products, purchase orders, and customer quotes. ▪ Coordinated SSRS, SSIS, stored procedures, and legacy software with Programming and Database teams to increase ERP system capabilities and integrate business processes. ▪ Provided overview workflow structure and project support across life cycle through comprehensive Statement of Work (SOW), development plans, and project management documentation.
Websites, IT & Software
Agile Project Management
Atlassian Jira
ERP/CRM Software
ITIL
Office 365
55 $
Sayem Shajahan
BASIC
United States, New York
QA Engineer Sayem Shajahan, Websites, IT & Software
• Professional experience working in highly collaborative team of software and QA Engineers, product owners, project managers, business analysts, scrum master(s), and the business owners. • High proficiency in performing Manual & Automated Testing for various types of Functional and Non-functional Testing. • Experienced using Application Lifecycle Management (ALM) for Requirement, Test, Defect management, Test Planning & Execution, and Reporting. • Strong knowledge and experience with test methodologies, QA process, and software release cycle. • Advanced practical experience of HP test & defect management tool HP Quality Center or Application Lifecycle Management and automation tools Quick Test Professional (QTP) or Unified Function Testing for Functional & Regression Testing and performance testing tool Load Runner. • In depth knowledge of software development life cycle (SDLC) and software testing life cycle (STLC), methodologies such as Waterfall model and Agile/Scrum. • Working experience in fast-faced & challenging environments and various methodologies - Agile, Waterfall • Excellent knowledge in database management and query manipulation including MySQL and SQL server. • Development experience of Requirement Traceability Matrix to ensure each requirement is successfully testing based on testing methodology • Excellent technical skills to understand the design and function of the software and excellent analytical skills to find defects. • Facilitates complex group meetings and conducts information gathering sessions such as Daily Standup, Bug Review Meeting, Sprint Planning / Review and Requirement Walkthrough Meeting. • Effective interpersonal and teamwork skills with proven abilities to work with a diverse team of individuals with different needs and objectives. • Ability in perform well in a fast-paced environment & manage multiple priority tasks effectively. • Able to communicate between the technical and non-technical world, and equally effective working in self- managed projects or as a team member.
Websites, IT & Software
Agile Project Management
Mobile App Testing
QA & testing
Selenium
40 $
Bijoy Kunnappillil
BASIC
IT Project Manager Bijoy Kunnappillil, Websites, IT & Software
Technical Skills: ● Back-end Development – Go Programming language, Node Js. ● Front-end Development – Go Programming language, Angular, HTML, CSS, WordPress. ● Project Management – Azure Boards, Trello, Track+. ● Ui Ux – Adobe XD, Figma. ● Production Management – Glogg, PowerMapper. ● PowerPoint, Excel. ● Testing – Selenium WebDriver, HP LoadRunner/StormRunner, JMeter. Certifications: ● PMP® (Project Management Professional) from Project Management Institute. ● DASSM® (Disciplined Agile Senior Scrum Master) from Project Management Institute. Work Experience @ Sunday Mobility: (May ’20 – Present) Project Manager: ● Led different project teams to deliver successful projects which met the stakeholder expectations. ● Worked as product owner in multiple projects showcasing strong and proven product management abilities. ● Managed various project teams using comprehensive planning tools and techniques. ● Worked closely with different departments and functional managers within the organization to ensure product development happens in sync and ahead of dependent tasks. ● Defined project scopes, goals, and deliverable's to ensure consistency with company strategy and commitments. ● Provided comprehensive resource training's. ● Prioritized user stories and bugs for the team per project or per phase. ● Showcased effective team management and team building strategies and applied them in different projects. ● Independently researched for alternatives and solutions to ensure project is always delivered ahead of the set deadlines. Work Experience @ K12insight.com: (Dec ’16 – Feb ’20) Program Management Analyst: ● Worked closely with the core management teams to make updates and releases happen. ● Managed the product team from time to time. ● Lead the Ui/UX team defining business cases and design wireframes. ● Defined metrics to track the different phases of the product from initiation to maturity. ● Conducted customer interviews to gather requirements. ● Worked on multiple marketing strategies for MVP releases and market penetration. ● Conducted daily team meetings with all teams to enhance understanding and delivery.
Websites, IT & Software
Testing / QA
QA & testing
Agile Project Management
Web Development
20 $
Jagadeesh Chirumamilla
BASIC
India, Hyderabad
Project Manager Jagadeesh Chirumamilla, Websites, IT & Software
• Handled multiple projects & scrum teams simultaneously while ensuring timely & quality delivery. • Responsible for cost and budget management of projects. • Instrumental in implementation of CMMI processes in previous organization. • Well versed with remote coordination for service delivery and operations involving design, planning, controlling & delivery. • Ability to identify business & systems process improvements from macro to micro level details. • Created effective project plans and work breakdown structures (WBS) which enabled successful delivery of projects. • Preparing weekly project status reports, cost estimates showcasing project health & milestones. • Resource Planning & Utilization tracking to maintain an optimal bench pool. • Highly adaptive to changing and challenging business needs and work environments. • Excellent communication skills to manage and liaise with business and technical consultants. • Possess adequate team building and people management skills. • Guided, mentored, and coached new hires and experienced professionals to perform project related activities and excel in their career paths. • Certified Scrum Master (CSM) with experience in running multiple scrum teams. Currently preparing for PMP Certification.
Websites, IT & Software
Agile Project Management
Microsoft Project
Scrum
Microsoft Visio
Geographical Information System (GIS)
40 $
PETER MANTOS
BASIC
Software Developer Peter Mantos, Websites, IT & Software
PETER H. MANTOS SOFTWARE DEVELOPER Masters of Science (Computer Science) • M.B.A. (Finance) • Project Management Professional PMP SUMMARY Information technology (I.T.) software developer current in best business practices. Currently programming in C# (C sharp) using .NET (dot net), Visual Studio, MVC, and GIT. Over twenty years of technical and managerial positions in global organizations and small businesses. A team-player with exceptional communication skills who is capable of assuming diverse roles as needed including programmer, tester, design, and I.T. project manager. Experience spans many industries including healthcare (medical and dental), semi-conductor manufacturing, oil & gas, legal, and others. Graduate degrees in business management and in computer science. Brings world-class I.T. and management experience to public and private organizations of all sizes. A self-directed, trouble-shooter versatile in many programming languages, databases, and operating systems. PROFESSIONAL EXPERIENCE Electrical Engineer, Head Engineering Services November 2018– Present Head Engineering Services Albuquerque, New Mexico • Projects in support of governmental agencies and programs of a confidential nature (Active Clearance) • Software Development Contractor developing real-time data acquisition and control applications. • Most applications are built using C#, .Net, using Visual Studio. • Instituted documented software versioning systems using GitLab, Linux, on a Raspberry Pi 4. • Development of scientific applications for offline data analysis using MatLab. • Work primarily independently within a small team on multiple projects as needed and simultaneously President/Consultant, Mantos Consulting, Inc. August 1988 – Present Mantos Consulting, Inc., Albuquerque, New Mexico • Software development: typically for web applications, mobile apps, and for integration purposes implementing innovative strategies including data warehousing, web services, and transaction processes that span multiple software applications and database architectures. • Familiar with Infrastructure, network, architecture, database, and software design, and SDLC. • Procurement and liaison of third-party IT software, hardware, and service vendors on behalf of clients. • Conduct strategic I.T. analysis to propose strategies as well as projects to support those strategies. Collaborate effectively with stakeholders including mentorship and professional project management to ensure organizational success. Assume roles as required including business analyst and system design. • Over ten years of healthcare experience with ACC HealthCare. As the contracted C.I.O., I led projects to capture medical and dental data at remote (mobile) sites for U.S. military. Automated several processes, integrated and secured central records repository, reformatted and transmitted records to military databases using various semi-manual and automated procedures using custom software. • Managed multiple employees, client personnel, and multiple projects simultaneously. • Mentored the I.T. manager of an academic medical group, as an independent consultant, to assist in ongoing process and Organizational Development improvement efforts. Ultimately developed I.T. strategies and recommended projects to modernize I.T. infrastructure in preparation of industry wide changes such as HL10. Developed a set of internal customer-centric quality and performance metrics. • Maintained a web-based application that permitted physicians in a specialty practice to record patient interactions at hospitals, including capture of ICD and CPT codes, into the practice-based system. Automated procedures to produce summary reports to referring physicians saving both physician and staff time, while increasing quality of outcomes and accuracy of billing to multiple insurance providers. • Performed various services for one of New Mexico’s reference laboratories including a company-wide, interdepartmental project to ensure readiness and business continuity. Helped with selection of C.I.O. per direction of C.E.O. via informal interviews of candidates with respect to technical issues. Became familiar with inter-organizational, healthcare information systems and industry standards including HL7. • Trusted advisor to small business owners including direct mentoring of their I.T. managers and staff • Act as an effective communication bridge between management, users, technical staff, and vendors. • Ad-Hoc C.I.O. addressing Strategic Management, Project management (PMP), and Quality Management • RFP development including eliciting and documenting business and technical requirements and developing related customer-based metrics of success. Sometimes act as liaison to successful bidder. • Transition management helping to smoothly implement potentially disruptive technologies Project Manager, NM State Land Office February 2016 – June 2017 TekSystems, Inc., Albuquerque, New Mexico Assumed role as part-time, contract I.T. project manager for the Land Information Management System (LIMS). This $7M, 5 year project was the first to migrate a significant portion of a 20 year old legacy mainframe system to a modern Microsoft .NET, SQL-based, MVC architecture. Applied best practices per PMI to help a project in danger of failure. Reported directly to the NMSLO C.I.O. as well as to Department of Information Technology (DOIT) oversight and SLO executive steering committee. Personally reconciled project budget, developed and managed project roadmaps and schedules using Microsoft Project, and addressed critical areas of concern identified by external Independent Validation and Verification (IV&V) resources. Organized and led user forums to prioritize work, develop requirements and associated user acceptance test criteria and scripts. Successfully closed this project under budget. Initiated LIMS support and development in-house using cloud-based TFS (VSTS) in an Agile environment. Aided in development of the NMSLO IT Strategic plan for Fiscal years. Automated metrics using moderately complex VBA from excel using real-time, web-based data sources. Software Developer, NM Department of Game and Fish February 2014 – May 2017 TekSystems, Inc., Albuquerque, New Mexico Maintained and enhanced a suite of on-line applications designed to manage the sale of hunting of fishing licenses as well as related administrative functions such as third-party sales, wildlife management, hunter education, enforcement, and off-highway vehicles. Primary environment used ZEND and Doctrine’s MVC. Personally developed web services to facilitate interaction by third-party partners in hunter education; delivered an in-house time and cost application to ensure NMDGF’s ability to collect federal funds (FACTS); and migrated applications to use state-of-the art practices to better ensure PCI compliance. Introduce modern Agile practices. Sort 9/11 Automation Group Leader (and other positions) March 1990 – August 1998 Intel Corporation, Santa Clara, CA (most work performed in Rio Rancho, NM) • Sort 9/11 Automation Group Leader; Direct supervision of staff of 7-12 I.T. professionals • Member of Rio Rancho Site Computing Council coordinating 5,000 office desktops • Member of Factory Finance committee negotiating and managing $20M shared budget for Sort 9/11 • Year 2000 Program Coordinator, Responsible for multiple related projects across the globe • Member of Back-end Automation SCS responsible for 5-year automation roadmap Various positions of increasing technical and managerial responsibility ranging from contract programming using formal software development methods to leading an automation group. Technical Skills Operating Environments: Windows Clients, Windows Servers (Hyper-V, SharePoint / Exchange); Unix/Linux (Ubuntu), Raspberry PI, Apache 2, WAMP & LAMP, IS (ASP), Legacy Systems including VAX/VMS & DOS Programming Environments: Microsoft Visual Studio (.Net), Microsoft VBA, ZEND Studio, Agile Development, GIT, Eclipse Programming Languages: .NET (C# and VB) HP (and Perl), Ruby, MATLAB, Command Scripts, Object Oriented Languages, Parallel and Distributed Programming, Artificial Intelligence (LISP), Legacy (COBOL, FORTRAN, PASCAL, BASIC) Databases: Microsoft SQL, MySQL, Microsoft Access, Oracle Education • Master of Science in Computer Science, University of New Mexico, Albuquerque, NM, 1993. • MBA Finance, Robert O. Anderson Graduate School at UNM, Albuquerque NM, 1992. • Bachelor of Science in Computer Science, University of New Mexico • Project Management Professional (PMP), Project Management Institute, Courses at UNMCE 2018
Websites, IT & Software
.NET
Agile Project Management
C# Programming
IT strategy
PHP
80 $
Monty Bhamra
BASIC
Senior Project/Program Manager Monty Bhamra, Websites, IT & Software
Mo Bhamra, PMP, Ph.D. Mississauga, Canada Senior Project Manager Senior Project Manager with over 15 years of senior management experience with success in delivering and leading major project initiatives within the financial sector. Assignments have included work in international trade, insurance, retail banking, commercial lending, wealth management, utilities, systems and technology. Functional skills include project management, business analysis, audit and reconciliation, information systems development, data conversion and regulatory reporting. PROFESSIONAL EXPERIENCE OpenSoft – Senior Project Management Consultant, July 2020 – September 2020 Agile Education Course Development  Provided agile and project management expertise in completing the development and deployment of an Agile Education Course. This is a course available to all audiences with little or no Agile knowledge.  Agile methods employed were:- daily scrum meetings, bi-weekly sprint planning, backlog grooming, sprint status meetings and agile tools used were Jira and Confluence. COVID19 – Taking Care of Hospitalized Family Member, March 2020 – May 2020 CDW – Senior Project Manager, Sep 2019 – Nov 2019 Mergers & Acquisitions – CDW to acquire Scalar (Q4, 2019)  Major Initiative to integrate Scalar as part of CDW and create a new portfolio of business & services at CDW-Scalar.  Created enterprise wide project plan(s) for Professional & Managed Services for CDW & Scalar with the integration of Salesforce, Financeforce and Changepoint.  Completed business process flow and change management for integrating systems (Salesforce etc.) and roles and responsibilities as part of one CDW-Scalar PMO.  Responsible for creating weekly status updates for projects within the Services portfolio, including risk and issue assessment and presenting to functional leaders and executive stakeholders.  Formulated and chaired weekly steering committee presentations; comprising of portfolio status and critical path analysis as well as issue and risk mitigation. Royal Sun Alliance – Senior Project Manager, Jan 2019 – March 2019 Small Business Insurance - Implementation of Digital Platform “Vlocity” on Salesforce (Q4, 2019)  Major initiative to implement Small Business Commercial Insurance on the Salesforce platform using agile methodology . This will provide a digital insurance functionality layer to address broker issues, enhance underwriter flexibility and significantly improve customer experience.  Responsible for creating weekly status deck with project risks, financials and presenting to both functional leaders and executive stakeholders.  Responsible for managing both project plans and sprint planning and included; daily scrum meetings, bi-weekly sprint planning, backlog grooming and sprint status meetings using Jira and Confluence.  Project charter completed and vendor SOW finalized with vendor on-boarded for sprint cycle zero to finalize timelines for solution and project scope sign-off.  Managed work package financials, scope and risk strategies, project forecasting including resource management, timesheet approval for all project and vendor resources.  Successfully achieved budget and scope agreement with both vendor and RSA business executives. Royal Bank Capital Markets – Senior Project Manager, July 2018 – Dec 2018 Finance Technology – Volcker and Regulatory Reporting  Supporting Finance Technology with project delivery for applications and initiatives within scope and budget. Systems included; Volcker reporting (data warehouse), regulatory reporting, risk reporting and back-office operations.  Worked in an agile environment as a scrum master and responsible for sprint management including; sprint planning, backlog grooming and daily scrum meeting using Jira and Confluence.  Worked with business and technology to ensure that deliverables achieved the result that enables value creation and setting up appropriate governance and oversight for all projects.  Developed integrated baseline project plans, roadmaps and work package financials for all streams across Finance Technology.  Responsible for creating weekly status updates and all associated project management documents.  Facilitated schedule and cost forecasting, mentored project managers/team members during critical project risks encountered.  Managed all project communications including daily scrum updates to agile team, weekly status reports to project and business team and monthly status reports to executive stakeholders.  Identified and managed project costs and budgets (approx. $3.5M) across multiple financial applications. Economical Insurance – Senior Program/Project Manager, June 2017 – March 2018 Major Initiative to Demutualize Economical Insurance into a Public Company  Support senior executive stakeholders in building project plans/project dashboard decks and provide strategies for training, change management and overall project/program management.  Ensured that Public Company Readiness portfolio across functional groups have clear milestones, strategic alignment and optimization for 200 plus initiatives (Salesforce, Guidewire, IFRS, ERM etc.).  Created enterprise wide project plan(s) for all portfolio projects/programs within Public Company Readiness with resource capacity management.  Responsible for creating bi-weekly status updates for projects/programs within the portfolio and created portfolio performance tracking, risk and issue assessment and presenting to functional leaders and executive stakeholders.  Formulated and submitted executive presentations and quarterly board reports; comprising of portfolio status and critical path analysis to steering committee and executive board members.  Completed Maturity Assessment and Change Management for current and future state with inputs into roadmap and strategic planning.  Executive decisions accomplished by providing program risks, critical path analysis, initiative status and chairing monthly meetings with steering committee. CGI – Senior Project Manager - Banking Practice, May 2016 – June 2017 Mortgages and Lending  Major initiative to update mortgage lending system to incorporate new block of automotive loan business ($25M) to the existing mortgage origination system CLASS by allowing 10 days backdated transactions and existing back-office operations, from billing, collections and risk/financial reporting.  Responsible for creating bi-weekly status updates, project metrics, risk and issue assessment and presenting status updates to functional leaders and executive stakeholders.  Responsible for creating change management artifacts for business to adopt new automotive loan business.  Responsible for managing project artifacts including project plans, work-package financials, project forecasting, scope and risk strategies and resource management.  Successful implementation June 2017; enabled automotive lending on existing mortgaged/lending platform including payments, transactions and billing. Global Trade Finance  Major initiative to replace CIBC Trade Finance system with CGI Trade360 ($55M), including back-office operations from payments (EFT, Wire, SWIFT), billing and collections and strategically aligned with CIBC systems and technology.  Responsible for creating baseline project plans, impact analysis during the project lifecycle, scope creep, SOW agreement and work package financials.  Delivered project deliverables on time and within the agreed acceptance criteria in a hybrid methodology environment; waterfall and agile with daily scrum meetings and using Jira and Confluence.  Responsible for creating status updates, project metrics, schedules, risk and issue assessment, project artifacts and presenting weekly status updates to both CIBC and CGI teams and executive sponsors. London Life – Senior Project Manager, Apr 2015 – Dec 2015 FATCA – Wealth and Individual Insurance  Responsible for implementing Digital FATCA system for Wealth and Insurance for the CRA/IRS FATCA Reporting for multiple systems/business and new back-office operations ($5M).  Created project charter and initiated FATCA Phase II project for implementation in 2015/16.  Responsible for creating status updates, project metrics, schedules, risk assessment, project artifacts and presenting to executive stakeholders and the steering committee.  Chaired weekly Risk and Issues meeting with business and IT to keep abreast of current issues, actions taken and risk mitigation strategies.  Responsible for technological strategic alignment and prioritization with London Life and FATCA compliant timelines.  Managed work package financials, scope and risk strategies, project forecasting including resource management for all business partners during all project phases.  Responsible for managing business requirements for both FATCA and including OECD for both Individual Insurance and Wealth Management.  Successfully implemented new FATCA Data Warehouse in November 2015 using waterfall methodology. Great West Life – Senior Project/Program Manager, Oct 2014 – Feb 2015 Risk Function Implementation  Responsible for portfolio management for all risk functions; Credit Risk, Market Risk, Insurance Risk and Operational Risk and worked closely with Sr. VPs in creating enterprise wide plans and work packages for each function.  Scheduled meetings with VPs and Chief Risk Officer to advise on project management best practices as well as creating all project documentation to keep milestones within project scope.  Worked in a cross-functional environment and with multiple teams from Credit, Market, Insurance and Operational Risk.  Managed and completed all OSFI and Regulatory Affairs work packages for Q4/2014.  Created and managed project artifacts including, enterprise project schedules, issues/risks logs, communication plans, and dashboard updates.  Responsible for presenting Risk Function updates to executive leaders (Sr. VPs, CRO) and OSFI status updates to the Regulatory Affairs team (VPs, Sr. VPs and OSFI), weekly and biweekly as per project status. Scotia Bank - Senior Consultant/Project Manager, May 2014 – Aug 2014 OCOB – Business & Process Flow Requirements Gathering  Responsible for managing business requirements for a major initiative at BNS to streamline lines of business and back-office systems/processes to improve customer focus and improved cross sell opportunities.  Created new business process flows to help both business and technology clearly understand project charter objectives and requirements.  Part of Change Management team to adopt best practices for BNS to streamline business.  Conducted interviews with BNS PMO and LOBs, to define and document business requirements for OCOB. TD Bank – Senior Consultant/Project Manager, Mar 2013 – Mar 2014 FATCA – Business & Data Requirements Gathering  Provided a robust technological framework for managing data requirements for TD Lines of Business and Technology and helped define the overall TD FATCA enterprise architecture system (>$50M).  Conducted interviews and chaired workshops with TD LOBs, to define and document business and functional requirements for FATCA.  Established a strong partnership with vendors IBM, PWC and CGI and back-office systems (TD ETL ) to move forward with FATCA regulatory data requirements and also help deliver FATCA solution within critical timelines.  Interfaced with key stakeholders with TD LOBs, technology, and remediation team to document and finalize interim regulatory reporting.  Responsible for managing business requirements for FATCA data warehouse, remediation reporting and CRA file.  Successfully completed FATCA dry run, from inception and project planning to implementation and presented statistical analysis to stakeholders. CIBC – Senior Consultant, Dec 2012 – Mar 2013 Fixed Asset Secured Lending – Strategy & Requirements Gathering  Implement monitoring and tracking of security imperfections for the fixed asset secured lending portfolio for personal and small business lines and loans ($2M), with improved back-office processes including payments, transactions and billing etc.  Successfully managed business requirements, process flows, project plans and all associated implementation documentation for a summer 2013 Go-Live.  Conducted interviews and chaired workshops with all business partners, senior executives and stakeholders to define and document security imperfections. Scotia Bank - Senior Consultant, May 2012 – Nov 2012 FATCA – Strategy Planning & Business Requirements Gathering  Defined the overall strategy for the Canadian Banking division from reading and understanding the IRS legislature to FATCA implementation strategy ($5M) including front end and back-office systems and processing.  Responsible for documenting business and functional requirements for the initial phase of FATCA.  Translated use case scenarios to business process flows to help the business in understanding the FATCA implications from both a system (back-office) and client user (new client onboarding and existing clients) perspective. CAPCO – Senior Consultant/Project Manager, Jan 2011 – Jan 2012 TD Wealth – Enhance TD Operational Capabilities  Responsible for building a robust business process map model and roadmap, which describes the activities performed by the various lines of business at TD Wealth and back-office systems (Wealth360, SMA and UMA), which will significantly improve the overall business process for the wealth core operations ($50M).  Conducted interviews with key stakeholders to define and assess capabilities and activities performed with all lines of business within TD Wealth. Gathered data and requirements for finalizing target state functional model.  Provided a 3-year roadmap to significantly improve the delivery of core operational services. TD Securities – Implemented New Global Trade Finance Reporting System  Responsible for the reporting system for documentary letters of credit and acted as a project/ team lead for both business requirements gathering (EFT, Wire, SWIFT payments, transactions and billing etc.) and weekly status updates to the project executives ($5M).  Provided new reports requirements, which significantly reduced time for developers to build accurate reports and helped reduce the total number of reports to a manageable number.  Managed budget and project forecasting including resource management and project timelines Royal Bank Insurance – Senior Business Analyst, Sept 2010 – Dec 2010 Life Insurance Data Conversion and Strategy  Successfully completed conversion strategy documentation and obtained sign off for the Sygma Life to Ingenium Life conversion.  Managed requirements gathering, business process flows and all documentation from functional specifications to software requirements whist adhering to RBCI standards and chaired meetings with all department disciplines from IT, SMEs to Directors.  Translated business requirements into system requirement specifications and created UAT and test decision translation documents. Bank of Montreal – Senior Business Analyst, Dec 2009 – Aug 2010 Corporate Loans (Loan IQ), Regulatory Data Warehouse Reporting  Business objects consultant for troubleshooting requirements and data analysis for complex corporate loan reports and data extracts. These reports are crucial for the day-to-day running (origination, syndication and delinquency) of capital markets/corporate finance as well as regulatory reporting for compliance aspects for Canadian, US and global branches and BASEL.  Preparation of test cases, test scenarios and completed both unit and SIT testing as well as troubleshooting problems with business objects reports and data extracts.  Completed all new business report requirements (Crystal Reports), business process and data flow diagrams as well as detailed technical specifications and obtained sign-off for several major 2010 implementations. Royal Bank of Canada – Senior Business Analyst, Aug 2009 – Nov 2009 Retail Credit Transformation  Major Canadian and global project initiative ($500m) to streamline mortgage systems process (including underwriting, billing and collections); back-office application processing, credit risk and approval. This will provide clients with the following enhancements, conditional approvals at point of sale, reduce duplication errors, offer product simplicity and increasing overall client business.  Involved in initial proof of concept analysis, reporting and metrics with SAP and IBM with their global offices and consultants.  Responsible for requirements gathering and business process flows for both mortgage and loan product simplification for initial phase of project.  Helped manage project plan and project timelines for future project phases and future state of project.  Successfully completed documentation, business process flows and helped vendors deliver key documentation to the Steering committee. Manulife Financial – Senior Business Analyst, Nov 2007 – Apr 2009 Automation of Wealth Management Systems  Updated requirements documentation and ensured that all gaps and changes were managed and communicated with senior management.  Created test plans, test cases and test scenarios and implementation testing which senior management successfully signed off.  Successfully implemented a Jacada web application to enable CSRs to simultaneously update advisor information from a single web portal which updates several back-office legacy systems and significantly reduced errors. Maritime Life (Data & Policy) Conversion and Strategy  Created business process flow charts, swim lane diagrams, data models and reconciliation tools to ensure that member data was converted to Manulife standards, without losing critical information.  Coordinated requirement gathering workshops and questionnaires and worked closely with SMEs to translate verbal requirements and analysis into both business and system requirements documents.  Successfully completed detailed business requirements and coordinated requirements gathering for a data dictionary (logical data model) for a major nationwide project initiative at Manulife Financial ($20m). This was the data migration and conversion of 200 plus corporate clients from several back-office legacy systems to the Manulife suite of applications. Royal Bank Insurance - Senior Business Analyst, July 2007 – Oct 2007 Life and Disability Systems Enhancement  Managed final requirements phase of project completion in very tight deadlines. Coordinated all change requests and liaised with subject matter experts, line of business and IT staff to solution all issues.  Responsible for requirements gathering and all documentation from functional specifications software requirements translated from business requirements whist adhering to RBCI standards.  Successfully completed business systems requirements documentation, which was approved by the business and vendors. The project application was successfully implemented in September 2007 with significant revenue benefits. Royal Bank is the only Canadian bank to offer both life and disability insurance for business loan insurance plan. OPG (Ontario Power Generation) - Project Manager, Mar 2007 – Jun 2007 Power Station Systems Enhancements  Managed 2 projects at OPG, electronic logging and statistical and operational report monitoring. Helped in creating a business case and presented to steering committee for project budget approval.  Conducted requirements gathering workshops at power stations using use case scenarios and business process diagrams (swim lanes and flow charts).  Responsible for all project documentation and biweekly status updates to senior management.  Coordinated a team of business analysts, business users and vendors for completing all business requirements, testing and implementation documents and planning as per PMBOK methodologies.  Successfully completed business requirements documentation using RUP methodology, which was approved by the business and vendors. These projects were implemented in winter 2007 with significant cost benefits for all OPG operations. HOOPP (Hospitals of Ontario Pension Plan) - Project Manager – IT Audit & Reconciliation, Sept 2004 – Feb 2007 Pension Data Conversion – IT Audit & Reconciliation  Responsible for gathering all conversion issue documentation and then chairing weekly meetings with the vendor (Hewitt) in order to resolve data conversion problems. The project involved both data conversion and data migration from the existing pension system (front-end and back-office) from HOOPP to Hewitt (approx. 250,000 pensioners, $50m).  Audit & Reconciliation Lead; Responsible for ensuring that the pension data reconciles during the full project life cycle between legacy and vendor system. Led a team of 8 people and responsible for communicating all results and issues to Price Waterhouse Coopers (PWC) and HOOPP senior management.  HOOPP data warehouse modeling/mapping to the vendor system. Three database models and business process flows were mapped from Adabas (HOOPP) to Star Schema (Data Warehouse) and Relational Database (SQL Server).  Worked on several phases of the pension data transformation. Involved complex SQL analysis and all requirements and QA documentation as well as understanding the differences between the vendor data model and HOOPP legacy data model.  Successful conversion as PWC signed off during GO-Live of the HOOPP data being converted into Hewitt. Aventis Pasteur - Senior Business Analyst, Apr 2004 – Jul 2004 Regulatory Affairs Report Conversion  Successfully implemented and integrated new report/data conversion project, which is used globally by Canada, USA and France (Go-Live July 2004). Bank of Montreal - Senior Business Analyst, Apr 2003 – Apr 2004 Corporate Loans (Loan IQ), Risk and Regulatory Reporting  Successful implementation of Loan IQ and Crystal reports (Go-live November 2003 and February 2004). This impacted both BMO, Harris Bank and the system was used globally including the US and Europe. Union Energy - Project Lead, May 2000- Apr 2003 ERP System Conversion and Enterprise Reporting • Project lead for several major (nationwide) data management conversion projects (Banner, Solomon and Cap Gemini). Involved in all stages of the project life cycle from inception, business case, GAP analysis, testing, data metrics, conversion and implementation (Impacted 1.3 million customers). • Successfully implemented a new CAP Gemini interface into Banner where delinquent customers from OHE will be transferred into Banner for delinquency processing. This system affected 1.3 million customers from 3 ERP systems (Banner, Solomon and Cap Gemini) to call centres and 3rd Party vendors i.e. from printing bills to collections. • Successfully delivered reports for finance, accounting, asset management and front-line service centres. Royal Bank – Technical Systems Analyst, Feb 1998 – Nov 1999 New Application Tools Assessment and Rollout • Successfully serviced programmers as front-line support for COBOL debugging tools within tight time schedules across Ontario. Managed the appraisal of new PC debugging tools (Mainframe Express and Expediter). TECHNICAL ENVIRONMENT Salesforce, Financeforce, Vlocity, MS Office, MS Project, MS Visio, JIRA, Confluence, SharePoint, Lotus Notes, Planview, Clarity, Mercury QC, Agile and Waterfall, Loan IQ, Banner, MS SQL Analyser, Business Objects – Crystal Reports and AQT Query Analyser EDUCATION AND CERTIFICATION Doctor of Philosophy in Materials Science and Metallurgy The University of Cambridge, UK Project Management Professional, PMP Project Management Institute, PMI Bachelor of Science with Honors Chemistry The University of Manchester, UK
Websites, IT & Software
Agile Development
COBOL
SQL
Agile Project Management
60 $
H R J
BASIC
Enterprise Project Management Office Leader , Program and Project Management, Software Development Lifecycle, ERP Implementations (NetSuite, SAP, Lawson), Systems Security & PCI Compliance H R J, Websites, IT & Software
Comprehensive background in identifying the requirements of businesses to develop effective project strategies, budget parameters, and milestones. A proven track record of utilizing hands-on leadership to ensure the successful completion of multi-million-dollar projects on time and within budget. Skilled in reviewing current processes to identify and capitalize upon areas of improvement. Throughout my 20+ year career, I have established a reputation as a transformational leader who is driven by challenge, undeterred by obstacles, and committed to furthering standards of excellence. My expertise encompasses all aspects of project management, from controlling costs and maximizing revenues to harnessing team strengths to improve companywide performance — further, my ability to build consensus among executive teams and stakeholders to promote transparency and influence positive change. I look forward to bringing these strengths and more to the team at your company. Please consider the following highlights of my qualifications: • 20+ years of experience in leading staff throughout the full project and development lifecycles. • A strong background in analyzing the needs and requirements of organizations to develop innovative solutions and strategies. • A proven track record of completing multi-million dollar projects on time and within budget through the utilization of Agile and Waterfall principles. I look forward to meeting with you and learning more about this opportunity and your company. Until then, thank you for your consideration.
Websites, IT & Software
Agile Project Management
Atlassian Jira
ERP/CRM Software
ITIL
Microsoft Project
75 $
C J
BASIC
Project Manager C J, Websites, IT & Software
Provides leadership to the sales organization and implements sales organization objectives that appropriately reflect business goals. Ensures planning, forecasting, and budgeting efforts are appropriately integrated with other planning processes employed by the company. Schedule and maintain the cloning and patching for the platform. Prepare and deploy releases into the ServiceNow environments using update set tracker and change management process. Oversees and enthusiastically motivates the Sales Team daily. Works closely with senior sales leadership to define the optimal performance measurements and management programs required to ensure sales success. Aligns reporting, training, and incentive programs with these performance management priorities. Creates annual budgets, sets sales goals and communicates monthly expectations. Meets and exceeds monthly quarterly and yearly financial goals. Negotiates and closes contracts. Creatively positions and sells event space while meeting budget numbers. Makes decisions with the venue's best interest in mind. Implemented operationalized Managed Services day-to-day support for Applications using ServiceNow as the ITSM tool to enforce and track the critical SLTs Partner performance Seek out and develops relationships with local industries (i.e., corporations, hotels, non-profits, etc.). Meets weekly with Corporate Partner(s) to go over corporate sales trends, bookings, sales recaps, and department productivity. Coordinate networking mixers and events. Establishes, develops, and maintains positive business relationships with industry influencers. Works closely with Front of House Managers, Special Events Team, and Executive Chef to coordinate all upcoming events. Works closely with Director of VIP Services to convert corporate events into Nightclub Table Sales. Attends weekly BEO meetings. Works closely with the Special Events Department on operations and event execution. Trains new employees, including, but not limited to, Sales Managers, Special Events Managers, Restaurant and Nightclub Managers. Off-site visits, and networking with clients to develop and maintain solid, lasting business relationships. Partners with senior sales leadership to identify opportunities for sales process improvement. Manages all account details and event logistics including but not limited to client walkthroughs, contract, floor plan, timeline & BEO creation, menu selection, payment collection, and post-event follow-up. Actively upsells food and beverage items and arranges and negotiates best rates for in-house AV, equipment, and vendors. Keeping practice teams focused and productive in a busy environment. Preparing and presenting project status reports and discussions with the customer, including comprehensive written and verbal materials; and, Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients, and internal staff and management. Experience in onsite functional or technical roles on at least four full-lifecycle SFDC implementation, with strong expertise in at least two of the following areas/modules. Experience in onsite functional or technical roles on at least five full-lifecycle SFDC implementations, with strong expertise in at least two of the following areas/modules. Experience in onsite functional or technical roles on at least four full-lifecycle SFDC implementations, with strong expertise in at least two of the following areas/modules. Work with the C-suite at our clients orchestrating strategies to use cutting-edge new IT for the greatest strategic impact/ competitive advantage. Help our clients understand how to utilize Salesforce and related technologies to their advantage through the creation of blueprints, roadmaps, and governance structures. Focus on problem-solving and high-paced value creation for our clients; using the Salesforce platform to deliver business value and support future growth through ‘new’ digital, cloud, and next-generation technologies.
Websites, IT & Software
Agile Project Management
Payment Gateway Integration
Application Performance Monitoring
Agile Development
Business Intelligence
110000 $
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